Description

ReturnPro is looking for an experienced, energetic, and result-driven Production Supervisor. This role is responsible for managing Teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures, and working conditions.

Primary Responsibilities/Essential Functions:

This in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

- Lead daily warehouse and assembly operations, ensuring throughput, accuracy, and efficiency.
- Hold daily management meetings to review goals, safety updates, and company initiatives.
- Promote a safe, compliant, and people-centric workplace, ensuring teammates have the training, tools, and equipment to succeed.
- Coach, develop, and hold teammates accountable to SOPs, quality standards, and ReturnPro values.
- Manage scheduling, time, and attendance in Paycom, ensuring accuracy and compliance.
- Balance quality, productivity, cost, and morale to deliver positive results across assigned programs.
- Identify and develop talent, including backups for critical roles.
- Partner cross-functionally with P&C;, IT, Transportation, and other departments to resolve challenges and improve workflows.
- Recommend and implement improvements to production methods, equipment, and processes.
- Track performance metrics and implement enhancements that drive efficiency and reduce cost.





Qualifications

- 2+ years of supervisory experience in logistics, warehousing, or production required.
- Hands-on supervisory experience a must or bachelor’s degree in business, logistics, or related field preferred.
- Strong knowledge of time & attendance systems (Paycom experience highly preferred).
- Working knowledge of OSHA regulations and warehouse safety practices.
- Proficient in Microsoft Office and comfortable with data/reporting.
- Proven ability to lead, coach, and engage diverse teams.
- Excellent communication, problem-solving, and conflict resolution skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Ability to act with integrity, professionalism, and confidentiality.
- Demonstrated initiative and adaptability when faced with new challenges.

Physical & Work Environment Requirements

- Frequently required to walk, bend, lift, and reach overhead.

- Ability to repetitively lift, push, and carry 20–35 lbs.

- Ability to work overtime and weekends, as needed.

- Comfortable working in a fast-paced, team-based production setting.

Metrics for Success

- Meeting or exceeding production throughput and accuracy goals.

- Maintaining high teammate engagement and retention.

- Compliance with safety and quality standards.

- Consistent execution of SOPs and effective use of Paycom for workforce management.

- Demonstrated improvements in efficiency and cost savings over time.

📌 Production Supervisor (Brantford)
🏢 ReturnPro
📍 Brantford