Responsibilities:

- Providesprojectmanagementonlargescale,complex,highprofileandhighriskprojectsforOPSI&ITinitiatives.;
- Ensuresprojectdeliverablesmeetclients’businessrequirementsontime,scopeandbudget,withafocusoncosteffectiveness,efficienciesandcompliancewithOPSprojectmanagementmethodologiesandframeworks.
- Effectivelymanageslargeprojectbudgetsandensuresahighleveloffiscalcontrolandaccountabilityincludingestimates,forecastsandreconciliation/confirmationofactuals.
- Proactivelyidentifiespotentialriskeventsandissuesbeforetheyoccursothatpropermitigatingstrategiescanbedeveloped.
- Articulatesandprioritizesissuesandrisksatseniorexecutivelevelsandrecommendsmitigationstrategiesfordecisionmakers.
- Establishesandparticipatesinsteeringcommitteeandstakeholderforums.
- Gathersanddevelopsrequirementsinordertocreateandmaintainadetailedprojectscheduleand/orintegratedplan.
- Abilitytomonitorandforecastprojectcostsandprovidereportingandinputtoensuretargetsaremet.

Experience Requirements

ProjectPlanningandManagement–30%

- Develops/managesprojectschedules,deliverables,andscope.
- Providesmanagement/leadershiptoprojectteams,externalserviceproviders/vendorsthroughallphasesofprojects;plans,coordinatesandassignsworkbasedonestablishedpriorities.
- Managesandcoordinatesprojectmonitoring,anticipatesandtroubleshootsissues,providesongoingexpertise,resolvesproblemsandimprovesprojecteffectiveness.
- PromotesI&ITprojectmanagementbestpracticesandadherencetostandardmethodologies.;
- Manages,coordinates,supportsand/orassistsintheplanning,development,preparationofplanningdocumentsandsubmissions,includingMB20’sorRBPproductsrelatedtoI&ITprojectsorwithanI;&ITcomponent;monitorsandforecastsprojectcostsandprovidesreportingandinputtoensuretargetsaremet.
- Workswithprojectteamstoensureprojectdeliverablesaredeliveredontimeandmeetgovernmentandministrystandards.
- Providesassistanceinplanning,development,productionandapprovalofTermsofReferenceandProjectCharterprocesses,documentsanddeliverables.




- Coordinatesandmonitorsprojectprocesses,anddevelops/communicatesguidelinesandprocedures.
- Identifiespotentialconflictsbetweenprojectandfunctionalareas;developsresponsesforreview.

StakeholderEngagement&Governance;–25%

- DemonstratedabilitytocoordinateacrossBusiness,I⁢,Finance,Procurement,Privacy/Security,andLegal.
- FamiliaritywithUPM,EnterpriseArchitecture,andGatingprocesses.
- Excellentcommunicationandexecutive-levelpresentationskills.

ITSolutionsDevelopment–30%

- Manages,controls,andcoordinatesallproject-relatedsystemsandprocedures,includingtechnologyinfrastructurechange,transitionandimplementation.
- Makesrecommendationsontheacquisitionofsoftware,hardware,technologyresources.

GeneralSkills–10%

- Leadsorganizationaldevelopment,strategydevelopment,businessplanning,andMinistryfundingrequests.
- Experiencedevelopingandmanagingprojectschedules,deliverables,andscope.
- AbilitytopromoteI&ITprojectmanagementbestpracticesandadherencetostandardmethodologies.;
- Demonstratedexperiencedirectingprojectteamstoensureprojectdeliverablesaredeliveredontimeandadheretogovernmentandministrystandards.
- Extensiveexperiencecoordinatingandmonitoringprojectprocesses,anddeveloping/communicatingguidelinesandprocedures
- Sources,selectsandonboardsteammembersinvariousdisciplines,clarifyrolesandresponsibilitiesandsettask/deliverable/performanceexpectationsforresourcesthatarebothOPSunionizedemployeesaswellasfeeforservice(FFS)consultants.
- Resolvesresourcingandinter-personalconflicts,negotiateschangestoresourcing,ensuresknowledgeissharedamongteammemberssuchasprojectobjectivesanddeliverablesaremet.
- Developscomplexprojectbudgetsbasedonmultiplefundingchannelsandcrossministrydependencies.




- Provides,project,program,and/orportfolioreportingtomulti-stakeholdersatseniorexecutivelevels.
- Usesappropriatestrategiesandactionstoovercomeresistancetochangeandcapitalizeonforcesinsupportofchangeduringallstagesofprojects–concept,definition,planning,implementationandclose-out.
- PromotesOPSI&ITstandardsandbestpracticesforprojectmanagementtofacilitatecontrolofsystemquality;,adherencetostandardmethodologyandthecontroloftheuseofI&ITresources.;

DesirableSkills–5%

- KnowledgeandunderstandingofProjectManagement’sInstitute’sProjectManagementBodyofKnowledgeKnowledgeandunderstandingofInformationManagementprinciples,concepts,policiesandpractices.
- KnowledgeandunderstandingofAccessibilityforOntarianswithDisabilityAct(AODA)andrelatedregulationsandstandards.
- Abilitytomakerecommendationsontheacquisitionofsoftware,hardware,andtechnologyresources.
- Experiencemanagingandcoordinatingprojectmonitoring,anticipatesandtroubleshootsissues,providesongoingexpertise,resolvesproblemsandprovidesprojecteffectiveness.
- Abilitytoidentifyconflictbetweenprojectandfunctionalareasanddevelopsresponsestosuccessfullyaddressconflict.
- Abilitytohandleclientrelationshipstomanageexpectations,providesupdatesasrequired,identifiespotentialconflictsbetweenprojectandfunctionalareas.

Supplier Comments

Closing Date/Time: 2026-10-13, 3:00 p.m.

Max submission: 1 (one)

5 days onsite

MUST HAVES:

- Managed Oracle Service Cloud Platform or any other similar products
- Provides management/leadership to project teams, external service providers/vendors through all phases of projects; plans, coordinates and assigns work based on established priorities.
- Manages and coordinates project monitoring, anticipates and troubleshoots issues, provides ongoing expertise, resolves problems and improves project effectiveness.
- Proven Experience in I⁢ project management best practices and adherence to standard methodologies. (Agile, Kanban etc)

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📌 Project Manager/LeaderCentral Agencies Cluster (Toronto)
🏢 Softline Technology
📍 Toronto