Role Overview

We are seeking an experienced Program Manager – Retail Supply Chain Transformation to lead large-scale, multi-phase transformation programs across the retail supply chain.

The ideal candidate will have strong experience in retail supply chain transformation, supply chain technology implementations, AI-driven initiatives, and cross-functional program leadership . This role will drive measurable improvements across inventory, replenishment, logistics, fulfillment, operational efficiency, and customer experience.

equired Qualifications

- Experience managing large-scale supply chain transformation or technology programs.
- Solid Retail Supply Chain experience.
- Experience delivering AI/ML solutions for supply chain use cases such as:
- Demand forecasting
- Inventory optimization
- Automated replenishment
- Experience with retail supply chain technologies such as WMS, OMS, inventory management, TMS/transportation, or logistics platforms .
- Understanding of omnichannel fulfillment,



micro-fulfillment, same-day delivery, or last-mile logistics .

Key Responsibilities

- Lead end-to-end retail supply chain transformation programs across multiple business and technology workstreams.
- Drive improvements in inventory accuracy, demand forecasting, replenishment, logistics, fulfillment, cost, and operational efficiency .
- Manage AI/ML-driven supply chain initiatives , including demand forecasting, inventory optimization, and automated replenishment.
- Lead implementation and upgrades of WMS, OMS, inventory management, transportation/logistics, and other supply chain platforms .
- Drive omnichannel fulfillment initiatives, including micro-fulfillment, same-day delivery, and last-mile logistics.
- Oversee system integrations connecting suppliers, distribution centers, retail stores, and e-commerce channels

📌 Program Manager – Retail Supply Chain Transformation (Toronto)
🏢 iTech US
📍 Toronto