Description The Public Sector Client is seeking an experienced Project Manager to lead a government-wide payment card infrastructure transition from Toronto Dominion Bank (TD) to Fiserv Canada Ltd. (Fiserv).

The project involves the migration of payment card processing services across government ministries and programs, including the Liquor Distribution Branch (LDB). The successful candidate will coordinate business, technical, vendor, and ministry stakeholders to ensure the transition is delivered within scope, schedule, budget, and compliance requirements.

The transition includes approximately 480 merchant accounts, 460 POS terminals, 1,000 PIN pads, and 50 web applications.

Key Responsibilities

- Establish project governance, resources, stakeholder engagement, project plans, timelines, and milestones.

- Coordinate implementation across ministry clients, LDB, Fiserv, American Express, and other stakeholders.

- Identify, analyze, mitigate, and manage project risks.

- Coordinate merchant account setup, location IDs, coding structures, Fiserv interfaces, and financial reporting.

- Lead the migration and replacement of POS terminals and payment hardware.

- Coordinate integration with the Treasury Management System (TMS) project.

- Manage the migration of government web applications and third-party integrations to the Fiserv payment gateway.

- Coordinate application testing, certification, and production cutover activities.

- Establish operational readiness, user access, training, reporting, and exception management processes.

- Coordinate chargeback and retrieval processes with Fiserv.

- Work with the government PCI team to ensure PCI compliance requirements are incorporated into the project plan.

- Manage change requests and budget requests, including costs, schedules, resources, deliverables, and project dependencies.

- Facilitate meetings, stakeholder discussions, issue resolution, and cross-functional collaboration.





Required Qualifications
- Minimum 3 years of Project Manager experience within the last 7 years.

- Experience in one or more areas including project integration, scope, time, cost, quality, human resources, communications, risk, or procurement management.

- Undergraduate degree in IT, engineering, technology, or a related field.

- CA, CMC, CMA, CGA, or CFA may be considered as an alternative to a conventional undergraduate degree.

- Experience managing at least 3 projects of 8 months or longer.

- Minimum 3 years of experience managing multidisciplinary teams.

- Experience developing feasibility studies, business cases, and Treasury Board submissions.

- Experience preparing project charters, master project plans, and risk management plans.

- Experience coordinating ministry/business resources and contractors.

- Experience managing change and budget requests involving cost estimates, schedules, resources, deliverables, and dependencies.

- Strong stakeholder management, communication, facilitation, and issue-resolution skills.

- Proficiency with Microsoft Project, Microsoft Excel, and Microsoft PowerPoint.

Preferred Qualifications
- PMP designation.

- Experience in the banking and/or credit card industry.

- Experience working with government or broader public-sector organizations.

- Experience leading meetings involving clients, project teams, and vendors.

- Experience with payment processing, POS, e-commerce payment integrations, or PCI compliance is an asset.

Candidate Submission Requirements
- Resume must not exceed 4 pages.

- Provide project examples demonstrating the required experience.

- Provide approach and methodology from recent projects within the last 5 years.

- Provide qualified credentials, qualifications, training, and relevant professional memberships.

- Provide 3 professional references from outside the candidate's own organization.

- Complete proposal must not exceed 12 pages.

📌 Project Manager (Vancouver)
🏢 Teckhorizon
📍 Vancouver