Help Build Strong Communities Through Co-operative Housing

Pavilion Co-operative Management is seeking a motivated and community-focused Regional Manager to join our team in in GTA.

This is an exciting opportunity for someone who enjoys a dynamic role that combines property management, financial administration, staff leadership, community engagement, and governance support. As a Regional Manager, you will play an important role in helping multiple housing co-operatives thrive by supporting on-site staff, Boards of Directors, and day-to-day operations.

Reporting to the Operations Manager, you will oversee multiple co-operative housing communities and direct reports. You will serve as a trusted resource for staff, residents, and volunteer leaders while helping ensure each co-op remains financially sound, well-maintained, compliant, and member focused.

About Pavilion Co-operative Management

Established in 2009, Pavilion Co-operative Management was created to fill service gaps within Ontario's co-operative and non-profit housing sector. We provide customized management services that support the unique needs of housing co-operatives.

We believe that strong housing communities are built through effective management, financial stewardship, sound governance, and meaningful member engagement. Our team works closely with Boards of Directors and residents to create safe, sustainable, and inclusive communities where people can thrive.

What You'll Do

As a Regional Manager, you will be responsible for a variety of operational, leadership, administrative, financial, and community-focused activities, including:

Member & Office Support

· Serve as a resource and point of escalation for on-site staff and Boards of Directors

· Respond to member, staff, and Board inquiries by phone, email, and in person

· Prepare correspondence, notices, reports, and follow-up communications

· Maintain accurate records and ensure confidential information is handled appropriately

· Support on-site staff with challenging member relations and conflict resolution

· Provide coverage and operational support during staff absences, vacations, or leaves when required

Financial Administration

· Review reconciled financial statements on a monthly or quarterly basis

· Assist site staff with budget preparation, monitoring, and financial reporting

· Support audit preparation and coordinate annual audit requirements

· Complete or review subsidy calculations and annual subsidy reconciliations as required

· Support capital project planning, funding applications, and long-term asset management initiatives





· Provide Boards of Directors with accurate financial information to support decision-making

Property & Maintenance Coordination

· Coordinate and oversee contractors, maintenance staff, and external service providers

· Support building maintenance, capital improvement projects, and property inspections

· Help ensure properties remain safe, well-maintained, and compliant with applicable legislation and funding requirements

· Attend sites regularly and provide guidance to on-site staff regarding operational matters

· Support emergency response activities during adverse situations such as power outages, floods, fires, or severe weather events

Governance & Community Engagement

· Review and prepare monthly Board meeting packages

· Attend Board meetings quarterly or as required

· Support Annual General Meetings and other member meetings as needed

· Work collaboratively with volunteer Boards of Directors to support effective governance and strategic decision-making

· Facilitate community engagement initiatives and resident activities

· Meet regularly with Boards to assess management effectiveness and community needs

Leadership & Staff Development

· Effectively lead, guide, coach, and mentor on-site staff

· Conduct annual site visits and performance reviews

· Monitor employee performance and provide coaching, support, and corrective action when necessary

· Ensure staff meet operational deadlines and compliance requirements established by organizations such as CMHC, CHFC, service managers, and other regulatory bodies

· Participate in recruitment activities, including interviewing candidates and supporting hiring decisions

· Participate in weekly leadership meetings and provide operational recommendations to senior management

What We're Looking For The ideal candidate is organized, people-focused, and comfortable balancing multiple priorities while leading staff across multiple locations. You bring:

· 3–5 years of experience in co-op property management, housing administration, community housing, or a related field

· Experience supervising or managing staff, contractors, or service providers

· Strong knowledge of co-operative housing, non-profit housing,



or community-based organizations

· A strong understanding of financial statements, budgeting, and basic accounting practices

· Excellent customer service and interpersonal skills

· Strong written and verbal communication abilities

· Exceptional organizational and time-management skills

· The ability to work independently and take initiative

· Experience working with volunteer Boards of Directors, committees, or community groups

· Proficiency with Microsoft Office applications

· A valid driver's licence and the ability to travel regularly between sites throughout Ontario

· The flexibility to attend occasional evening and weekend board meetings, member meetings, community events, and respond to urgent operational issues when required

· A high degree of professionalism, discretion, and commitment to maintaining the confidentiality of organizational, employee, member, and client information

Why Join Pavilion?

At Pavilion, we value our employees and invest in their success and well-being. We offer:

· Annual Wellness Benefit

· Two weeks paid vacation in your first year

· Additional office closures between Christmas and New Year's

· Professional development and tuition reimbursement opportunities

· Biennial Staff Education Event

· Employee Assistance Program (EAP)

· Health Care Spending Account

· RRSP contribution opportunities

· Meaningful work that supports affordable and community-based housing

Compensation

$55,000-$60,000 per year, based on experience.

This is a full-time position (40 hours per week). Some evening work and occasional travel will be required.

Expected Start Date: October/November 2026

Apply Today

If you're passionate about community housing and enjoy working collaboratively with residents, volunteers, and service providers, we'd love to hear from you. Please apply directly to the job posting.

Diversity, Equity & Accessibility

Pavilion Co-operative Management is an equal opportunity employer committed to building an inclusive and diverse workforce. We welcome applications from individuals of all backgrounds and lived experiences.

Accommodation is available throughout the recruitment process. If contacted regarding an employment opportunity, please let us know what accommodations you may require.

Pay: $55,000.00-$60,000.00 per year

Advantages

- Dental care
- Employee assistance program
- Life insurance
- Mileage reimbursement
- Paid time off
- RRSP match
- Wellness program

Experience:
- Co-op Management : 3 years (preferred)

Work Location: In person

📌 Regional Co-ordinator (Greater Toronto Area)
🏢 Pavilion Cooperative Management
📍 Greater Toronto Area