Job Overview

We are seeking a Registrar / Office Administrator to join our team! In this key role, you will serve as the central hub for administrative operations. You'll bring a knack for connecting with people, and you'll derive satisfaction from creating order.

You will join a small but mighty administrative team that works to nurture a caring, supportive setting for athletes and their families, and become part of an inspiring, not-for-profit organization that is dedicated to creating positive impact in our community. We are growing and the administrative team is responsive and agile, enthusiastically embracing new challenges collaboratively and with good humour. Finally, we would consider Uplifter experience an asset - but are willing to train if you're eager to learn.

The Nanaimo Gymnastics School has been a not-for-profit community organization since 1979. Our expert coaching and strong community help athletes of all abilities to build confidence, character and connection. We are the heart of Vancouver Island Gymnastics, where athletes thrive on and off the mat.

Role Description

Registration, Membership, Revenues: 70%

- Manage product, class and program offerings in Uplifter
- Manage registration and billing processes for our invitational programs
- manage registration and billing processes for our recreational and preschool programs
- Manage Gymnastics BC membership reporting in Uplifter
- Maintain accurate and secure membership files in Uplifter

Communications: 15%





- Support outstanding member experience by engaging with members and promptly resolving inquiries in a caring and professional manner
- Manage communications with invitational program members regarding registration and billing
- Maintain excellent communication with the management team
- Support the General Manager in communications with members regarding closures, meetings and volunteer opportunities

Human Resources 5%

- Assist in managing digital payroll records with connecteam
- Support the General Manager in onboarding new staff and responding to HR, and payroll inquiries.
- Support the General Manager in maintaining accurate and secure personnel files

Operations 5%

- Maintain a clean and organized office, reception and public areas at our Wilfert Rd location.
- Replenish Wilfert Rd office and public area supplies as necessary
- Re-order Rock City location supplies as directed
- Assist in coordinating external maintenance contractors as required

Other 5%

- Support in coordinating annual hosted event eg awards, retail and admissions clerical
- Support coaching team members with clerical tasks and inquiries
- other related tasks as needed and requested by the General Manager.

Pay: From $24.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Registrar / Office Administrator (Nanaimo)
🏢 The Nanaimo Gymnastics School
📍 Nanaimo