The College of Alberta Psychologists (CAP) is seeking an experienced administrator to join our team as a Registration Assistant on a full time, permanent basis.

About the Role The Registration Assistant works collaboratively with, and under the direction of, the Assistant Deputy Registrar: Registration and Regulatory Navigation to support the College of Alberta Psychologists (CAP) in carrying out its entry-to-practice and registration responsibilities under Part 2 of the Health Professions Act, CAP Bylaws, Standards, policies, and registration requirements.

The Registration Assistant provides administrative and operational support across CAP’s registration processes. The position involves working with detailed applicant and registrant information, maintaining accurate records, processing and monitoring registration-related files, preparing correspondence and documentation, supporting registration committees, and responding to inquiries from applicants, regulated members, and the public.

The role requires a high degree of accuracy, organization, discretion, and the ability to learn and consistently apply established regulatory and administrative processes.

Responsibilities:

- Process and monitor registration applications, files, and supporting documentation across a variety of registration pathways and processes.
- Support academic credentials and program evaluation processes, including organizing documentation, tracking requirements, and preparing files for review.
- Support provisional registration and supervised practice processes, including supervision documentation, file monitoring, and administrative follow-up.
- Provide administrative support for registration examinations, including the EPPP and LEAP.
- Provide administrative support to the Registration Approvals Sub-Committee and other registration-related or ad hoc committees, including preparation of meeting materials, minute-taking as required, tracking tasks, and coordinating follow-up.
- Maintain accurate and confidential registration files, applicant and registrant records, and information within CAP’s electronic membership management system.
- Support registration-related activities such as practice permit renewals, registration verifications, refunds, and other administrative transactions.




- Prepare routine registration correspondence, forms, and documentation and assist with updating registration resources, application materials, FAQs, and website information.
- Respond to registration-related telephone and email inquiries from applicants, regulated members, and the public, referring matters requiring further interpretation or regulatory judgment as appropriate.
- Assist with registration data collection, tracking, reporting, and the ongoing development and improvement of registration processes, forms, and systems.
- Provide general administrative and operational support to the Registration department, including reception coverage as required.
- Communicate in a positive and professional manner with CAP membership, applicants, stakeholders, and the public.

Qualifications:

- Post-secondary education in a relevant area with a minimum of five years of progressively advanced administrative experience, or an equivalent combination of education and experience.
- Experience in a regulatory, professional, health, government, post-secondary, legal, or similarly process-driven environment would be considered an asset.
- Accurate, clear, and timely written communication skills.
- Solid oral communication and interpersonal skills.
- Excellent organizational skills and demonstrated ability to manage multiple files, deadlines, follow-up requirements, and competing priorities.
- Exceptional attention to detail and ability to work accurately with complex information and documentation.
- Ability to learn, understand, and consistently apply detailed administrative processes, requirements, policies, and procedures.
- Strong work ethic, diligence, initiative, and sound judgment.
- Ability to recognize when a matter can be addressed using established procedures and when it should be referred for further review or decision.
- Ability to support sound record maintenance, data collection, and quality assurance.




- Proven ability to display professionalism and handle sensitive queries, materials, and situations with confidentiality, tact, and diplomacy in a variety of circumstances.
- Ability to anticipate issues and needs and work independently with minimal supervision as an integral part of a collaborative office team, particularly during periods of urgent or high-volume work.
- Demonstrated willingness and enthusiasm for continuous learning, including the flexibility and adaptability to manage change and competing priorities within tight timelines and other constraints.
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams, and strong knowledge of office practices and procedures.
- Proficiency and adaptability in learning and using new and existing technologies, databases, electronic records systems, and applications.
- Working knowledge of the mandate and role of the College under the Health Professions Act, or the ability to develop this knowledge.

Compensation and Benefits CAP offers a competitive salary, commensurate with professional qualifications and experience, along with the following employee benefits:

- Paid vacation and sick leave
- RRSP matching
- Group advantages plan
- Health and Wellness spending account
- Volunteer days and access to an on-site gym

How to Apply If you are interested in applying for the position with CAP, please submit an application package to be emailed in PDF format to:

Dr. Richard Spelliscy, R. Psych.

Registrar and Chief Executive Officer

College of Alberta Psychologists

Email: [email protected]

Your application package should include:

- Resume and cover letter
- Names and contact information of three professional references

CAP embraces diversity, inclusion, and equal opportunity. We welcome applications from all qualified individuals. Please submit your application by October 23, 2026. Only those applicants selected for an interview will be contacted.

To learn more about the College of Alberta Psychologists, please visit our website at www.cap.ab.ca.

Pay: $50,000.00-$60,000.00 per year

Benefits

- Extended health care
- On-site gym
- Paid time off
- RRSP match
- Wellness program

Work Location: In person

📌 Registration Assistant (Edmonton)
🏢 College of Alberta Psychologists
📍 Edmonton