Company Introduction

EXOD International is a growing K-Beauty distributor in North America, introducing high-quality Korean beauty brands to the market. As we continue to expand, we are hiring for Associate and Manager positions in Regulatory Affairs and Quality Assurance (RA/QA).

We welcome candidates at different stages of their careers. Responsibilities and compensation will be determined based on qualifications and experience. Associates will support day-to-day regulatory and quality operations, while Managers will take ownership of regulatory compliance, quality processes, and related decision-making.

Key Responsibilities

1. Regulatory Affairs

- Review product information, ingredient lists, labels, packaging, and claims for compliance with applicable Canadian requirements.
- Prepare, organize, and maintain regulatory documents and product records.
- Coordinate Health Canada-related submissions, notifications, and supporting documentation as needed.
- Communicate with Korean partner brands and internal teams to obtain required information and resolve documentation issues.
- Monitor relevant regulatory updates and identify necessary product or process changes.

2. Quality Assurance & Documentation

- Maintain accurate and up-to-date product specifications, certificates, safety documents, and related records.
- Support the Quality Management System (QMS), including SOPs, compliance checklists, and document control.
- Track quality inquiries, complaints, and non-conformances, and support investigations and Corrective and Preventive Actions (CAPA) with suppliers and internal teams.
- Support product onboarding and ensure required documentation and reviews are completed before launch.

3. Cross-Functional Collaboration

- Work closely with purchasing, operations, sales,



and marketing teams to support compliant product launches and ongoing operations.
- Communicate regulatory requirements, required changes, and review timelines clearly to relevant teams.
- Support improvements to internal regulatory and quality workflows.

Additional Responsibilities — Manager

- Lead EXOD’s regulatory and quality assurance operations, independently assessing requirements for cosmetics and applicable drug or Natural Health Product (NHP) categories.
- Establish and maintain the QMS, including SOPs, document control, and compliance standards.
- Lead quality investigations, root cause analysis, and CAPA, including supplier follow-up and effectiveness reviews.
- Oversee regulatory and quality documentation for applicable licensing processes, audits, and inspections.
- Coordinate external consultants and service providers, guide Associate-level staff, and manage priorities and deadlines.

Qualifications Requirements — All Applicants

- Legally eligible to work in Canada.
- Educational background in Life Science, Biology, Health Science, Chemistry, Regulatory Affairs, or a related field, or equivalent relevant experience.
- Strong written and verbal communication skills in both Korean and English are required.
- Strong attention to detail, accuracy, and organization.
- Ability to manage multiple documents, tasks, and deadlines.
- Ability to collaborate with internal teams, Korean partner brands,



and external stakeholders.

Associate Position

- Relevant academic training or experience in regulatory affairs, quality assurance, compliance, or technical documentation.
- Ability to review product information carefully and follow established procedures.
- Interest in developing expertise in Canadian cosmetics regulations and quality operations.
- Previous industry experience is preferred but not required.

Manager Position

- At least 3 years of relevant regulatory affairs or quality assurance experience.
- Demonstrated experience with Canadian cosmetics regulations and label and claim reviews.
- Working knowledge of QMS, SOP development, quality investigations, and CAPA.
- Ability to independently resolve compliance issues and manage regulatory workflows with sound judgment and solid ownership.

Preferred Qualifications

- Experience in cosmetics, beauty, health products, or consumer goods; drug or NHP regulatory and quality experience is particularly valued for Manager applicants.
- Familiarity with Canadian drug/NHP regulations, GMP, and applicable licensing requirements, including those relevant to DIN-authorized sunscreens.
- Experience working with Korean brands, suppliers, or manufacturers and coordinating with regulatory consultants, importers, or testing laboratories.
- Familiarity with Adobe Creative Suite or Canva for label and packaging review.

Job Types: Full-time, Permanent Pay: $41,600.00-$100,000.00 per year

Benefits

- Dental care
- Extended health care
- On-site parking
- Vision care

Ability to commute/relocate:
- Thornhill, ON L3T 1L3: reliably commute or plan to relocate before starting work (required)

Language:
- Korean (required)

Work Location: In person

📌 Regulatory Affairs / Quality Assurance Associate & Manager (Thornhill)
🏢 Exod International
📍 Thornhill