Become a vital part of Activity Messenger as a Customer Support Specialist in a fully remote role. Utilize your technical writing and customer service expertise to assist clients effectively.

At Activity

Messenger, we are seeking a Customer Support Specialist with technical skills and a customer-oriented approach. In this position, you will support our online registration platform for the sports and leisure sector. Engage with customers, troubleshoot issues, and enhance their overall experience with our growing solution. Key Responsibilities:

- Serve as the primary support liaison for customer inquiries
- Build strong relationships through proactive communication
- Resolve technical challenges and system issues efficiently
- Conduct onboarding and integration sessions for new accounts
- Collaborate with teams to monitor customer usage patterns Requirements:
- 3+ years in technical support or customer service
- Exceptional verbal and written communication skills
- Ability to work independently and collaboratively
- Strong customer-focused mindset
- Passion for delivering outstanding service Leverage your skills to enhance customer experiences with Activity Messenger's cutting-edge solutions.

📌 Remote Customer Support Specialist (Montreal)
🏢 Activity Messenger
📍 Montreal