Dental & Denture Clinic Receptionist

We are in the process of opening a modern dental and denture clinic in Richmond, BC, looking for a friendly, organized, and professional Dental Receptionist to join our Dental & Denture Clinic Receptionist

The receptionist will be the first point of contact for our patients and will play an important role in creating a warm, welcoming, and comfortable experience from the moment patients walk through our doors.

Responsibilities
Greet patients warmly and professionally
Answer incoming phone calls, emails, and patient inquiries
Schedule, confirm, and manage patient appointments
Coordinate denture consultations, impressions, fittings, deliveries, and follow-up appointments
Maintain accurate patient records and treatment information
Process payments, invoices, insurance claims, and account balances
Provide patients with information regarding treatment costs and payment options
Verify insurance coverage and assist with insurance estimates when required




Follow up with patients regarding appointments, outstanding balances, and treatment
Communicate effectively with dentists, denturists, dental staff, laboratories, and patients
Maintain patient confidentiality

What We’re Looking For
Previous dental or denture office experience is an asset
Excellent customer service and communication skills
Friendly, compassionate, and skilled personality
Solid organizational and multitasking abilities
Comfortable working with computers and dental practice-management software
Attention to detail and accuracy with scheduling, payments, and patient information
Ability to work independently as well as part of a team
Skilled appearance and a positive attitude
Mandarin or Cantonese is an asset

Pay: $24.00-$30.00 per hour

Work Location: In person

📌 Receptionist Richmond
🏢 Richmond Smiles and Denture Center
📍 Richmond