Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is key?

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:
Customer Service
Greet customer promptly and gather prescription information according to Standards
Perform duties in priority according to Role assigned on Role Assignment Schedule
Refer to the pharmacist all clinical inquiries
Accurate dispensing prescription medications
Third Party adjudication where required and necessary




Set realistic customer expectations as to wait times
Locate and cash out prescriptions and any ancillary items
Ensure customers requiring counseling are referred to the Pharmacist
Maintain and control the cash register in the dispensary
Adhere to all confidentiality and privacy requirements

ADMINISTRATION:
Receive current and repeat prescription orders in accordance with Standard Operating Procedures
Prepare and submit orders with the exception of, controlled drugs and narcotics
Adjudicate third party billing, online and manage manual Third-Party Accounts
Answer telephone and refer to a pharmacist when necessary
Manage incoming faxes according to Pharmacy Standards of Practice
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📌 Regulated Pharmacy Technician, Hourly Part Time Day Richmond (Canada)
🏢 Shoppers Drug Mart
📍 Canada