About Us:
We are a rapid-paced, customer-focused automotive dealership committed to delivering exceptional service. We are currently seeking a reliable and detail-oriented Receptionist / Warranty Administrator to join our team and play a key role in both front-line customer interaction and behind-the-scenes administrative support.
Position Overview:
This dual-role position combines front desk reception duties with warranty administration responsibilities. The ideal candidate is organized, personable, and capable of managing multiple priorities in a busy dealership environment.
Schedule is Tues-Sat 8am-5pm
Key Responsibilities:
Reception Duties:
Greet and welcome customers in a friendly and skilled manner
Answer and direct incoming phone calls
Manage appointment scheduling and customer inquiries
Maintain a clean and organized front desk and waiting area
Handle incoming and outgoing mail and deliveries
Warranty Administration Duties:
Process and submit warranty claims accurately and in a timely manner
Ensure compliance with manufacturer policies and procedures
Track and follow up on outstanding claims and payments
Communicate with service advisors and technicians regarding claim details
Maintain organized records of warranty documentation
Qualifications:
Reliable transportation is a must!
Previous experience in an administrative or receptionist role (automotive experience is an asset)
Knowledge of warranty processes and dealership operations preferred
Solid attention to detail and organizational skills
Excellent communication and customer service abilities
Ability to multitask and work efficiently under pressure
Proficiency with computers and dealership management systems (CDK/Reynolds & Reynolds experience is an asset)
What We Offer:
Competitive compensation based on experience
Health and dental benefits
Supportive team environment
Opportunities for growth and advancement within the dealership
How to Apply:
Please submit your resume and a brief cover letter outlining your experience.
Pay: From $21.00 per hour
Expected hours: 40.0 per week
Benefits:
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Work Location: In person
📌 Reception/ Warranty Admin Kamloops
🏢 Important Company of the Sector
📍 Kamloops
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