Job Summary

A newly established general surgery practice in Ottawa is seeking a part time Medical Office Administrator with prior medical office experience to support a busy surgical practice. This is a outstanding opportunity to join a practice from the ground up and help shape its administrative systems.

Responsibilities
Manage surgeon's calendar across clinic, endoscopy, and hospital OR sites (Renfrew Victoria, Queensway Carleton)
Process and triage incoming referrals and coordinate patient registration and appointment scheduling
Answer, triage, and return calls during agreed working hours
Maintain accurate and confidential patient records in Accuro EMR in compliance with PHIPA
Manage correspondence with patients, referring physicians, hospital OR schedulers, and administrative staff
Support development and refinement of administrative workflows as the practice grows




Use AI-assisted documentation tools (e.g., Heidi) as directed

Required Qualifications
Medical Office Administration diploma or equivalent experience
Familiarity with Accuro EMR (or willingness to learn quickly)
Robust knowledge of PHIPA and patient confidentiality standards
Excellent organizational skills and ability to work independently
Prior experience in a medical office setting required

Nice to Have
Experience in a surgical or specialist office
Familiarity with multi-site scheduling (hospital + clinic)

Pay: $20.00-$28.00 per hour

Expected hours: 15.0 – 25.0 per week

Work Location: Hybrid remote in Nepean, ON K2H 8R2

📌 Medical Office Administrator – General Surgery Part Time, Ottawa Nepean (Canada)
🏢 Dr. Best's Clinic
📍 Canada