Job Overview

Join our energetic healthcare team as a Medical Receptionist, where your energetic and welcoming attitude will set the tone for a positive patient experience. In this vital role, you will serve as the first point of contact for patients and visitors, managing front desk operations with efficiency and professionalism. Your proactive approach will ensure smooth daily operations, accurate record-keeping, and exceptional customer service. If you thrive in a fast-paced setting and are passionate about healthcare support, this prospect is perfect for you!

Duties
Greet patients and visitors warmly, creating a friendly and professional atmosphere
Answer multi-line phone systems promptly and direct calls efficiently to appropriate staff
Schedule appointments and manage calendars using electronic medical records systems such as Epic or Dentrix
Verify patient information, insurance details, and update medical records accurately
Assist with check-in/check-out procedures, ensuring all documentation is complete and compliant
Handle administrative tasks including filing, faxing, scanning, and data entry in medical and dental office software
Maintain cleanliness and organization of the front desk area to promote a welcoming environment

Requirements




Proven experience as a physiotherapy clinic medical receptionist is a must
Strong knowledge of medical terminology and familiarity with electronic medical records systems like Jane
Prior experience working with dental or medical office software and multi-line phone systems
Excellent communication skills to interact effectively with patients, staff, and insurance providers
Demonstrated office experience with administrative tasks such as scheduling, filing, and data entry
Ability to handle sensitive information discreetly while maintaining professionalism at all times
Knowledge of dental office procedures or medical office workflows is highly preferred

Embark on a rewarding career supporting healthcare professionals while making a meaningful difference in patients’ lives. We value energetic individuals who are eager to contribute their organizational skills and positive attitude to our team!

Pay: $17.60-$18.50 per hour

Benefits:
Employee assistance program
Extended health care
Flexible schedule
On-site parking

Experience:
physiotherapy clinic: 1 year (required)

Work Location: In person

📌 Medical Receptionist Mississauga
🏢 AURIKA WELLNESS
📍 Mississauga