Simplechic Jewelry is a quick-growing Canadian jewelry brand. Currently, we have five storefronts at CF Chinook Mall, Market Mall, Cross Iron Mills, West Edmonton Mall, and South Gate Center. We plan to open more locations in the future.

We need a few part-time Brand Ambassadors to help us with our daily operations.

Responsibilities:
Greet and direct customers
Perform Permanenet Jewelry service.
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with recent products/services

Requirements and skills:
Proven experience as a Retail Sales Representative, Sales Associate or similar role.
Basic Handcraft Skill




Able to work multiple locations in Calgary
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Retail experience or related field is a plus
Flexibility to work various shifts

Job Types: Full-time, Part-time

Pay: $17.60-$20.00 per hour

Benefits:
Flexible schedule
On-site parking
Paid time off
Store discount

Application question(s):
We would like to understand your perspective on why you would be an ideal candidate for the brand ambassador role at a jewelry store.
Are you looking for a full time or part-time position?
Do you have basic handcraft skills?
Can you work both the Eaton Center location and the Fairview Mall location?

Experience:
Fashion retail: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

📌 Brand Ambassador Eaton Center Old Toronto
🏢 Simplechic Jewelry
📍 Toronto