Company Overview

Exeter Chrysler is a family-owned small town dealership dedicated to providing exceptional automotive services. Our mission is to ensure customer satisfaction and foster lasting friendships within our community while expertly repairing and maintaning our customers vehicles.

Summary

The Parts & Service Advisor is the key liaison between customers and the service department. This role involves assisting customers with their vehicle service needs, recommending appropriate maintenance and repairs, and coordinating with technicians and supplying the correct parts for their repairs.

Responsibilities
Greet customers promptly and professionally, creating a positive first impression
Listen to customer concerns and accurately document service requests
Provide knowledgeable recommendations on maintenance and repair services
Prepare accurate quotes and explain costs clearly
Coordinate workflow between service technicians and the parts department
Monitor repair progress and keep customers informed
Recommend services, maintenance packages, and accessories where appropriate
Handle customer inquiries, concerns, and follow-ups with care and professionalism




Maintain detailed service records and ensure proper documentation
Ensure a clean, organized, and effective service area
Assist customer looking up the correct parts for their vehicles

Qualifications
Previous experience as a Service Advisor, Parts Advisor, or in automotive customer service preferred
Solid knowledge of automotive systems (experience with Chrysler/Dodge/Jeep/Ram is an asset)
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work in a rapid-paced environment
Proficiency with dealership management systems, Quorum is an asset
Valid driver’s license

If you’re passionate about cars and dedicated to delivering outstanding customer experiences, we’d love to hear from you—join Exeter Chrysler today and become part of our customer-focused team!

Pay: $20.00-$26.00 per hour

Expected hours: 42.5 per week

Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Store discount
Vision care

Work Location: In person

📌 Service & Parts Advisor Exeter
🏢 Exeter Chrysler
📍 Exeter