Job Summary

We are looking for an experienced, confident and organized Senior Dental Receptionist to join our busy dental practice. (Tuesday to Saturday)

The ideal candidate is someone who is comfortable taking a leadership role at the front desk, providing exceptional patient care, and helping keep the daily operations of the office running smoothly.

Responsibilities
Manage front desk operations and daily office flow
Greet and assist patients with a warm, professional approach
Answer phones, emails, and patient inquiries
Schedule, confirm, and coordinate patient appointments
Manage treatment plans, recalls, and follow-ups
Process payments, estimates, insurance claims, and pre-authorizations
Verify and coordinate dental insurance advantages
Handle billing, account balances, and outstanding accounts
Coordinate with dentists, hygienists, CDAs, and other team members
Assist with daily scheduling and maintaining an efficient schedule
Help train and support reception team members
Ensure office policies and procedures are followed
Assist with administrative duties and other front-office responsibilities as needed

Qualifications
Minimum 3 years of dental reception experience
Previous senior receptionist, treatment coordinator,



or leadership experience is an asset
Robust knowledge of dental terminology and procedures
Excellent understanding of dental insurance and billing
Experience with Tracker is preferred
Strong computer and organizational skills
Excellent communication and customer-service skills
Ability to multitask and remain calm in a quick-paced environment
Professional, reliable, and dependable
Solid attention to detail
Positive attitude and ability to work well as part of a team

What We Offer
Competitive hourly wage based on experience
Supportive and professional team environment
Opportunity for growth and advancement
Consistent hours
A busy, modern dental practice where your experience and leadership are valued

If you are an experienced dental receptionist who is ready to take the next step in your career and become an important part of a strong dental team, we would love to hear from you!

Please send your resume and a brief introduction outlining your dental experience.

Pay: From $29.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:
Dental care
Extended health care
On-site parking

Work Location: In person

📌 Senior Dental Front Desk Administrator New Westminster
🏢 Recognized
📍 New Westminster