Hatheway Orthodontics | Sydney, Nova Scotia | Monday to Thursday
Hatheway Orthodontics is looking for a warm, organized, and people-focused Patient Service Coordinator to join our Sydney clinic on a 12 month term contract. This is a front-line role at the heart of our patient experience — you are often the first face our patients see and the last voice they hear, and that matters deeply to us.
WHAT YOU'LL DO
Welcome patients and families with warmth and professionalism
Manage appointment scheduling, confirmations, and recalls
Answer phones and respond to patient inquiries in a friendly and timely manner
Coordinate patient flow throughout the clinic
Handle patient records, data entry, and administrative tasks accurately
Support the clinical and financial teams to ensure a seamless patient experience
Assist with day-to-day front office operations
WHAT WE'RE LOOKING FOR
A genuine passion for working with people — this is essential
Outstanding customer service skills and a positive, can-do attitude
Robust organizational and communication skills
Ability to multitask in a fast-paced workplace while remaining calm and friendly
Experience in a customer service role is an asset — we will train the right person
Proficiency with computers and willingness to learn practice management software
WHAT WE OFFER
Competitive compensation
A Monday to Thursday schedule
A supportive, values-driven team setting
The opportunity to make a real difference in patients' lives every day
Pay: $20.00-$22.00 per hour
Expected hours: 32.0 per week
Work Location: In person
📌 Patient Services Coordinator Sydney
🏢 Hatheway Orthodontics Sydney, NS
📍 Sydney
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