Job Overview

We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your energetic approach and organizational skills will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting prospect to develop your administrative and customer support skills in a skilled environment.

Duties
Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
Handle multi-line phone systems with professionalism, directing calls efficiently and courteously
Manage appointment scheduling, confirmations, and cancellations using office software tools
Perform data entry tasks accurately within various systems such as QuickBooks, Microsoft Office, and Google Workspace
Maintain organized filing systems—both digital and paper—to ensure quick retrieval of documents
Assist with clerical duties including proofreading, copying, faxing, and mailing correspondence
Support bookkeeping activities by managing invoices, receipts, and basic financial records using QuickBooks or similar software




Ensure the front desk area remains tidy, organized, and professional at all times

Experience
Prior clerical or administrative experience in an office setting is preferred
Proven customer service experience with excellent phone etiquette and communication skills
Familiarity with multi-line phone systems and office equipment such as fax machines and copiers
Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry applications
Experience working in medical or dental offices is a plus but not required; relevant healthcare support experience is advantageous
Ability to handle multiple tasks efficiently while maintaining attention to detail in proofreading and data management
Demonstrated organizational skills with the ability to prioritize tasks effectively

Join our team as a Front Desk Agent where your enthusiasm for helping others combined with your organizational prowess will make a meaningful difference every day!

Pay: $17.60-$22.00 per hour

Benefits:
Company events
Flexible schedule
In office parking

Work Location: In person

📌 Front Desk Agent Nepean (Canada)
🏢 TownePlace Suites by Marriott, Ottawa Barrhaven
📍 Canada