Job Title: Tour Guide / Hospitality Associate

Primary Location: Turner Valley, AB

Job Purpose:

To provide a fun, interactive and informative experience for our visitors while executing key service metrics including craft bartending and retail sales.

Key Responsibilities:
Leads product tasting sessions with visitors.
Performs cashier duties as well as retail sales assistance to our visitors.
Product promotion and brand awareness.
Maintains a “Can Do” attitude.
Is aware of all upcoming events and promotes them with the customers
Solicits feedback from visitors and communicates opportunities and successes with management.
Acts as a host to all visitors
Leads public tours in the Distillery

Team
Uses company time productively.
Communicates effectively with management and is open to coaching and training.
Ensures confidentiality regarding business related privileged information.

Quality
Ensures pre tour safety checks and set up protocols are adhered to.
Ensures cleaning schedule is strictly adhered to daily.
Ensures the building is constantly maintained for cleanliness and ambiance and that the retail items are continually stocked and visually appealing.
Ensures all daily duty checklists are completed with accuracy.




Adheres to all Health & Safety rules
Adheres to all A.G.L.C regulations.

Financial
Maintains par inventory
Performs daily cash out and reconciliation duties.
Ensures cocktail item recipe adherence.

The above key job responsibilities may be amended, and additional duties may be assigned by management based on business needs.

Required Job Skills:
A minimum of one year retail experience
Solid and confident public speaking skills are required for this position.
Able to work extremely well within a team setting.
Excellent communication skills.

Other Requirements:
Must be available to work a variety of shifts, including weekends and holidays
Must have reliable transportation to the Distillery as public transit is not available.
Valid ProServe

Physical requirements include but are not limited to:
Walking or standing for extended periods of time.
Ability to lift and/or push up to 50 lbs.
Repetitive motions such as reaching, pushing, pulling, grasping.

Pay: $17.00 per hour

Benefits:
Casual dress
Discounted or free food
In office parking
Store discount

Licence/Certification:
ProServe (preferred)

Work Location: In person

📌 Tour Guide / Hospitality Associate Turner Valley (Canada)
🏢 Eau Claire Distillery
📍 Canada