Job Overview

Staff Plus is looking for an organized and customer-focused Customer Service Representative/ Estimator to manage orders from estimates through production and delivery for our client in the printing industry in Vaughan. The ideal candidate has print industry experience, robust communication skills, and the ability to manage multiple tasks in a fast-paced setting.

Responsibilities
Prepare estimates using Printing Software
Enter and manage customer orders in Printing Software
Oversee orders from start to finish, ensuring deadlines and quality expectations are met
Provide customers with timely updates on order status, production progress, and delivery timelines
Coordinate with suppliers, manage incoming deliveries, and issue purchase orders as required
Maintain organized documentation, filing, and record‑keeping
Support in print finishing such as bindery, cutting, weeding, lamination or as needed.




Support daily operational tasks to ensure smooth workflow across departments
Flexible and proactive, with a positive attitude and the ability to handle multiple responsibilities.

Skills
Previous experience using any Printing Software for preparing estimates is mandatory
Previous experience in the Print Industry is mandatory
Robust understanding of paper types
Excellent English communication skills (written and verbal) for customer and supplier interaction
Experience working with digital printers is an asset
Experience with promotional products and apparel printing is an advantage
HDSP

Pay: $25.00-$27.00 per hour

Application question(s):
Do you have at least 1 year of experience using any Printing Software for preparing estimates?

Experience:
printing industry: 1 year (required)

Work Location: In person

📌 Customer Service Printing Vaughan
🏢 Staff Plus
📍 Vaughan