Job Overview
We are seeking a dedicated and compassionate Physiotherapy Assistant to join our healthcare team.
Responsibilities
Book patients' appointments and take payment.
Operate multiple phone lines.
Submit insurance claims on behalf of patients.
Reply patient emails and in person requests.
Assist therapists with requests and inquiries.
Assist clinic manager with day-to-day duties
Data entry and maintain accurate patient records and documentation.
Prepare treatment areas and equipment for therapy sessions.
Ensure a clean and protected setting for patients during therapy sessions.
Qualifications
Strong communication skills to effectively interact with patients and team members.
Proficient in MS Office (Word, Excel, etc.)
Ability to work collaboratively in a fast-paced clinic setting.
Experience with Telus Portal, Provider Connect and Blue Cross, Jane App (preferred but not required)
Impeccable organization and time-management skills.
iBalance Physiotherapy, Sports & Wellness Center is one of the best rated clinics in Barrhaven, Ottawa. We have an extraordinary team that provides physiotherapy, massage therapy, acupuncture, osteopath, chiropractic services and other wellness programs including dietary, fitness and weight-control, yoga and tai chi. We pride ourselves for providing patient-centered, hands-on, one-on-one care to our clients. We promote healthy living through social media, provide free-consultations to low-income seniors and children in the community.