Sr Product Manager, SaaS / AI (Remote) (Toronto)

Sr Product Manager, SaaS / AI (Remote) (Toronto)

12 Oct
|
Syndesus
|
Toronto

12 Oct

Syndesus

Toronto

Contact:

Feel free to connect with

https://www.linkedin.com/in/gchambers/ Senior Product Manager We are looking for a

Senior Product Manager

to own and lead product strategy for a well-established,

AI-forward technology company of approximately 1,000 employees . This is a

100% remote opportunity . The ideal candidate has

5+ years of Product Management experience

building and launching successful

B2B SaaS or cloud software products , with a strong track record of owning products from

customer discovery and strategy through development, launch, and iteration . We're particularly interested in candidates who have experience incorporating

AI/ML, intelligent automation, or AI-driven features

into customer-facing products. You should be highly customer-centric, analytically strong, and comfortable partnering closely with Engineering, Design, Product Marketing, and Go-To-Market teams. This is a hands-on product leadership role for someone who enjoys speaking directly with customers, translating complex workflows into elegant digital experiences, and driving measurable business and customer outcomes. Own the

product strategy, roadmap, and execution

for one or more core product experiences. Identify opportunities to leverage

AI/ML and automation

to improve customer experience and operational efficiency. Lead continuous product discovery through

customer interviews, user research, product analytics, support insights, and sales win/loss data. Translate complex customer workflows into clear

PRDs, user stories, use cases, and product requirements. Partner closely with

Engineering and Design

to build, launch, measure,



and iterate on new features. Collaborate with

Product Marketing and GTM teams

on positioning, market research, launches, and commercialization. Analyze product usage and business metrics to measure feature success and guide future roadmap decisions. Evaluate customer segments, competitors, industry trends, and

pricing and packaging opportunities. Ruthlessly prioritize the product backlog around the highest-impact customer and business outcomes. Use up-to-date

generative AI tools

to accelerate research synthesis, analysis, documentation, and product decision-making. 5+ years of Product Management experience

delivering B2B SaaS or cloud software products. Demonstrated ownership of

product strategy and end-to-end product execution. Proven experience leading complex initiatives across

Engineering, Design, and Go-To-Market teams. Experience with

AI/ML concepts , including customer-facing AI capabilities and/or AI-driven product workflows. Strong experience with

customer discovery, user research, and translating customer problems into product solutions. Strong analytical skills, including using

product analytics, customer data, and ROI analysis

to make prioritization decisions. Experience working within an

Agile product development environment.



Ability to navigate ambiguity, balance competing priorities, and make strong product and business trade-offs. Comfortable working effectively in a

100% remote environment. Experience developing

AI-enabled products, intelligent automation, or AI-driven customer experiences. Strong understanding of emerging

AI/ML capabilities and use cases. Experience working closely with technical teams to bring AI-powered functionality from concept to production. Strong market and competitive research capabilities. Experience with product positioning, pricing, packaging, and GTM strategy. Strong written and verbal communication skills. Comfortable engaging directly with customers and translating complex workflows into intuitive product experiences. How The Company Works 100% remote

– collaborate with a distributed team while maintaining significant ownership and autonomy. AI-forward

– actively investing in AI, automation, and new AI-driven product experiences. Established scale

– approximately

1,000 employees , combining meaningful resources with opportunities to build and innovate. Customer-first

– product decisions are grounded in continuous customer discovery, research, and real-world workflow needs. Outcome-driven

– product teams are accountable for measurable customer and business results, not simply shipping features. Cross-functional

– Product works closely with Engineering, Design, Marketing, Sales, and Customer teams. Hands-on

– Product Managers stay close to customers, data, requirements, and execution.

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📌 Sr Product Manager, SaaS / AI (Remote) (Toronto)
🏢 Syndesus
📍 Toronto

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