Become a key player at Advance Wire Products Ltd. as a Customer Account Manager in Surrey. Focus on managing customer accounts and ensuring their needs are met through accurate order management and design processes.
This in-office role entails overseeing key customer accounts in the grocery and retail markets. As the primary liaison between customers and internal teams, you'll ensure accurate order fulfillment and high-quality service. With your leadership skills, manage Customer Service Coordinators to maintain workload efficiency and uphold AWP's standards.
Key Responsibilities:
Serve as main contact for key customer accounts
Manage customer order intake for precision
Interpret retail floor plans and site specifications
Collaborate with design teams for feasibility
Lead and direct Customer Service Coordinators
Requirements:
Robust customer relationship management skills
Experience with layout and design software
Knowledge of retail merchandising layouts
High attention to detail and organization
Understanding of manufacturing processes
Ensure customer satisfaction and operational efficiency while contributing to AWP's cutting-edge merchandising solutions.