Elevate customer success at Practice Better as a Customer Success Manager. Utilize your nutrition expertise in a remote role to empower health specialists effectively.

Practice Better is seeking a mid-level Customer Success Manager for a 12-month contract, focusing on customer engagement and retention. You will guide health and wellness professionals through utilizing That Clean Life's features while ensuring that they achieve long-term success.

Your role will involve the intersection of customer success with go-to-market strategies, making a significant impact in the SaaS tech landscape.

Key Responsibilities:
Host monthly coaching calls to assist customers
Conduct 1:1 support to enhance retention




Engage with inbound sales inquiries and promote sign-ups
Create tailored nutrition plans for clients during calls
Resolve That Clean Life-specific customer escalations

Requirements:
3+ years of nutrition experience and education
Robust communication and collaboration skills
Knowledge of BI Analytics tools is preferred
Background in sales, marketing, or customer success
Eager to support health professionals' success

Drive impactful changes for practitioners while leveraging your nutrition background in this remote role at Practice Better.

📌 Nutrition Focused Customer Success Manager Saskatoon
🏢 Bilinguallink
📍 Saskatoon