Pelican High Peak Family Healing Lodge

Resident Support Worker

ABOUT US:

Pelican High Peak Family Healing Lodge operates as part of Ka-Na-Chi-Hih, bringing our services to Sioux Lookout to complement our other centres in Thunder Bay and Timmins, Ontario. In keeping with the sacred teachings of the Creator, we help First Nations families to achieve balance and purpose in their lifelong journey and become contributing role models in their communities and society. We are driven by holistic wellness - embracing cultural traditions, fostering community connections, and empowering individuals to reclaim their heritage and thrive in harmony with themselves and the world around them.

SUMMARY:

As a member of Pelican High Peak Family Healing Lodge, the Resident Support Worker works within a multi-disciplinary team dedicated to coordinating integrated services to families participating in the residential treatment program.

The Resident Support

Worker plays an important role in providing culturally sensitive support to staff and Indigenous families within the healing lodge environment. This position demands a compassionate professional with adaptability and a proactive approach in offering guidance and support to enhance the mental well-being of the families.

DUTIES AND RESPONSIBILITIES:

- Provide emotional support and crisis intervention during facilitation of workshops to families and family members experiencing distress, by utilizing culturally relevant approaches.
- Offer empathetic, active listening to encourage the expression of thoughts and emotions.
- Provide guidance, support, and reinforcement to families in alignment with their treatment plans, including in crisis situations.
- Assist and support facilitators during programming providing them with supplies and support with activities where needed.
- Maintain accurate and confidential records for each family, documenting relevant details.




- Maintain strict confidentiality at all times.
- Any additional duties as assigned.

ACCOUNTABILITY: The Resident Support Worker is supervised by and accountable to the Treatment Services Manager, with ultimate accountability to the Director of Treatment Services for overall performance.

QUALIFICATIONS:

- Strong knowledge and awareness of Anishinaabe culture and history, with particular emphasis on family violence, child welfare, and the impacts of trauma, intergenerational trauma.
- Ability to teach and learn with families in their healing journey is essential.
- Proven work experience in de-escalating crisis and ability to mediate conflict.
- Specialized knowledge of trauma, mental health, and substance use issues.
- Skills and experience in presenting workshops and facilitating groups.
- Must possess excellent written and oral communication skills.
- Ability to work with minimal supervision.
- Technological skills with Windows, Microsoft suite (including Outlook email and calendar, Excel, Word, PowerPoint), as well as cloud-based software including OneDrive and SharePoint
- Valid driver’s license and ability provide a clean driver’s abstract.
- Ability to provide clear criminal records check with Vulnerable Sectors Screen upon hire.
- Fluency in an Anishinaabe dialect (Cree, Ojibway or Oji-Cree) is preferred

Education

- A diploma from an accredited college in Native Child and Family Worker, Social Services Worker, Mental Health & Addictions Worker,



Indigenous Community Worker, or equivalent is required.
- Being registered with an accredited body is preferred (e.g. OCSWSSW)

Experience

- At least three years of work experience within an Anishinaabe organization or community.
- Experience supporting individuals with mental health, addictions and trauma.
- Experience working with Anishinaabe children, youth, and families is essential.

BENEFITS

- You can expect a supportive work environment, paid time off, and a competitive compensation package.
- Flexible working hours, dental care, HOOPP Pension Plan, vision care.

Employees will be eligible for an incentive upon obtaining certification through the Indigenous Certification Board of Canada (ICBOC).

HOW TO APPLY

- We invite all interested individuals to apply through Indeed or by emailing your cover letter and resume to: [email protected]
- For more information contact Human Resources at [email protected]

Ka-Na-Chi-Hih and Pelican High Peak value diversity and inclusion and welcome applications from diverse candidates. We consider all applicants, regardless of race, colour, national origin, religion, sex, sexual orientation, gender identity, age, family status, neurodiversity, or disability. Accommodations for disabilities can be arranged throughout the recruitment and selection process by contacting Human Resources.

Job Types: Full-time, Permanent

Pay: $30.00 per hour

Perks

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:
- Sioux Lookout, ON P8T 1E1: reliably commute or plan to relocate before starting work (required)

Education:
- DCS / DEC (preferred)

Licence/Certification:
- Driving Licence (preferred)

Work Location: In person

📌 Resident Support Worker (Sioux Lookout)
🏢 Ka-Na-Chi-Hih Healing Lodge
📍 Sioux Lookout