Job Summary

Outgoing individual with strong customer service and leadership skill. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service.

If this sounds like you, you may be the Restaurant Supervisor that we’re looking for.

Responsibilities

- Oversees all front and back of the house restaurant operations in the absence of the manager
- Delivering genuine hospitality and exceptional guest experience
- Ensure all Mary Brown’s operational and administrative procedures and standards are adhered to
- Respond to customer complaints tactfully and professionally
- Maintain quality control for all food served
- Assist in staff evaluations and provide feedback to improve the customer’s experience
- Organize the prepping and cooking of food to ensure the highest quality possible
- Work in different positions to help deliver the best customer service experience
- Oversee health code compliance and sanitation standards
- Seek ways to cut waste and decrease operational costs
- Under the guidance of the manager,



train new employees and provide ongoing training for all staff
- Complete administrative duties as assigned by the manager

Skills and past experience

- Committed to working full time in a challenging fast paced retail environment
- Great communication and interpersonal skills
- Highly organized and proficient in time management
- A min of 1-3 years in supervisory capacity in the QSR or fast casual industry
- A solid knowledge of health and safety and foods standards
- Basic Food Safety and First Aid certification

We believe that trust and respect are key ingredients that lead to a fresher more often approach in everything we do. If you are someone who believes training makes perfect and if you genuinely enjoy people and understand that customer service is all about driving deeper devotion through a superior product, then we are the team for you! Pay: $17.00-$18.00 per hour

Benefits

- Dental care
- Discounted or free food
- Extended health care
- Vision care

Work Location: In person

📌 Restaurant Supervisor (Fort McMurray)
🏢 Mary Brown's
📍 Fort McMurray