Director, Ai First Customer Success Ops & Education Ontario (Canada)

Director, Ai First Customer Success Ops & Education Ontario (Canada)

12 Oct
|
Redwood Software
|
Canada

12 Oct

Redwood Software

Canada

Redwood Software is seeking a Director of Customer Education & Documentation to lead the global team and drive an AI-first operating model. You will oversee docs and customer education strategy, rebuilt for AI-enabled content generation, governance, and scalable workflows.
You will own end-to-end documentation platforms, migrate to contemporary docs-as-code, and integrate with product delivery. The role demands leadership across continents and a focus on measurable outcomes.
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📌 Director, Ai First Customer Success Ops & Education Ontario (Canada)
🏢 Redwood Software
📍 Canada

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