POSITION TITLE

Reducing Restrictive Practices Project Support

SHIFT TYPE

Monday - Friday

DEPT/PROGRAM

Reducing Restrictive Practices

JOB CLASS

MG002

EMPLOYMENT TYPE

Temporary Full time

(Up to 2 Years)

EMPLOYEE GROUP

Non-Union

WORK SCHEDULE

75 Hours Bi-weekly

SALARY

$33.09 - $38.93 per hour

VACANCY TYPE

NEW Vacancy

Open

POSTING DATE

October 9, 2026

HYBRID ELIGIBLE

Yes

NUMBER

1

Waypoint Centre for Mental Health Care is a 321-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.

The Project Lead of Reducing, Restrictive Practices of is currently seeking a Reducing Restrictive Practices Project Support. The purpose of the position is to provide administrative support to the Project Lead, Reducing Restrictive Practices and project team members responsible for the development and execution of the Reducing Restrictive Practices strategy.

Please Note: This position offers a hybrid work environment consisting of in-office and remote work.

KEY ACCOUNTABILITIES:

Your key responsibilities will include, but are not limited to

- Deliver customer service to staff by providing information and guidance related to the Reducing Restrictive Practices project.
- Prepare pay and attendance related records; liaise with Payroll with reconciling absences etc.; typing, distributing and maintaining confidential information related to employees.
- Support the budget process by: data gathering (e.g. overtime statistics, etc.); data entry; invoicing; identifying variances in project budgets; and preparing and processing completed travel/expense claims. Order supplies/equipment and arrange tuition, accommodation, etc. Maintain office supply inventory.
- Coordinate project related training with internal and external facilitators; tracking of training and creation of reports.
- Providing administrative support at governance and/or leadership meetings where labour relations strategy is discussed.
- Coordinate meetings, record minutes at meetings and prepare documents for discussions with multiple partners related to the project including but not limited to workforce planning, role changes, collective agreement and/or labour relations implications.
- Administer vendor setup and maintenance, ensuring accurate records and compliance with financial and organizational requirements.
- Tracking and maintenance of confidential documentation related to project.




- Support access to the Delegation of Authority, including updating new hires and access when needed. Coordinate record retention and archiving
- Prepare visa reconciliation and ordering co-ordination.
- Coordinate scheduling of Project Lead's calendar using own judgment to set up appointments; determining urgency and nature of appointments; attaching pertinent information.
- Assist Team Members with various project deliverables, as assigned.
- Managers have the right to assign additional duties and schedule alternate work locations based on operational requirements.
- Performs all work at all times in compliance with all hospital policies and procedures, legislation (Occupational Health & Safety Act, Fire Code, WHMIS,etc.) relevant to health and safety, security and potential risk hazards

REQUIREMENTS/QUALIFICATIONS:

- College Diploma Minimum 2 year College Diploma in Business Administration, Office Administration or a relevant field. – Required
- Minimum three (3) years’ experience in an Administrative Assistant role - Required
- Knowledge of administrative functions to carry out routine tasks on behalf of manager.
- Knowledge of project team's role, objectives, and activities to manage internal communication (e.g. answering queries by correspondence and verbally, or diverting matters to appropriate persons/programs/departments; identifying matters of importance and urgency for immediate attention by manager).
- Knowledge of Ontario Health and health system, ministries, legislation, current mental health issues, community partners to provide appropriate responses to public, ministry, hospital and community partners (e.g. local municipal government, Ontario Health staff, accreditation surveyors, mental health agencies).
- Legislation such as Public Hospitals Act, Freedom of Information and Protection of Personal Privacy Act, Broader Public-sector Accountability Act, Ontario Health mandate/general operations, Occupational Health & Safety Act, other legislation specific to individual functional areas, and general knowledge of the Mental Health Act to provide appropriate information to staff and public.
- Advanced experience with office equipment and software packages such as Word, Excel, Access, Visio, PowerPoint, Outlook,



in order to produce a variety of documents (e.g. letters, memoranda, reports, graphs, charts and spreadsheets) by performing such functions such as data entry/manipulation, merging text, inputting data, reformatting, receiving and sending information via internet electronic mail.
- Customer Service Standards best practice, voicemail and email standards.
- Knowledge of budgetary monitoring practices to identify and compile/summarize variances, calculate and reconcile expenses, maintain excel financial spreadsheets, etc.
- Strong verbal and written communication skills.
- Ability to proactively identify issues and work towards a solution
- Advanced planning and organizing skills with the ability to clearly define a course of action for self and others to accomplish short and long-term goals.
- Strong interpersonal skills in order to build relationships.
- Ability to manage sensitive and confidential information, and acts with integrity.
- Ability to multi-task and adjust to shifting priorities with ease and resiliency.
- Analytical skills to implement and apply new knowledge, policies and procedure
- Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results
- Demonstrated leadership, conflict resolution, interpersonal and organizational skills
- Proven written and verbal communication skills
- Proven ability to adapt readily to change and reflects an optimistic and positive attitude
- Models and promotes core ethical practice, Waypoint Values (Caring, Respect, Accountability, Innovation)
- Preference for proficiency in French/English language skills.

WHAT WE OFFER:

- Includes 6% vacation pay and 14% in lieu of benefits OR 10% if enrolling in HOOPP
- Participation in the Health Care of Ontario Pension Plan (HOOPP)
- Professional development and mentorship opportunities for eligible staff
- Access to Waypoint’s employee referral program for eligible staff
- Access to Waypoint’s Employee & Family Assistance Program (EFAP)

HOW DO I APPLY? Waypoint employees apply through the Employee Self-Service portal at https://employees.waypointcentre.ca and external applicants apply to Join our Team, Career Opportunities | Waypoint by close of business (4:00 pm) on October 19th, 2026, quoting Job ID WC26-286. Attach your cover letter and resume detailing why you are interested in this opportunity and how you meet the qualifications and key accountabilities specified. Waypoint does not use artificial intelligence (AI) to screen, assess, or select applicants.

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