Remote Junior Service Advisor at Microworks (Quebec City)

Remote Junior Service Advisor at Microworks (Quebec City)

12 Oct
|
Riverstone Management
|
Quebec City

12 Oct

Riverstone Management

Quebec City

Explore a versatile part-time Junior Service Advisor role with Microworks from the comfort of your home. Utilize your handyman experience while engaging with homeowners to arrange technician bookings.

Microworks is seeking a Junior Service Advisor for a part-time position that offers remote work, approximately three days a week, including weekends and one weekday. Ideal candidates have practical trade knowledge, excellent communication skills, and a knack for problem-solving. This role is a stepping stone, with plans to transition into full-time hours next year.

Key Responsibilities:
• Answer incoming customer calls to assess needs
• Schedule technicians based on customer requirements
• Handle follow-up communications and inquiries




• Maintain accurate records in the CRM system
• Train under the mentorship of our Service Advisor

Requirements:
• Hands-on trade experience or estimating in the trades
• Phone sales or customer service experience
• Strong communication skills in fluent English
• Available weekends and one weekday from 8:30am to 5pm
• Reliable internet and a quiet workspace

Thrive in a customer-focused role that leverages your trade knowledge and offers growth opportunities with Microworks.
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📌 Remote Junior Service Advisor at Microworks (Quebec City)
🏢 Riverstone Management
📍 Quebec City

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