Lead the sales team at Michaels in St. Jerome, QC, and foster a vibrant customer experience. As a Sales Manager, you’ll drive sales results while mentoring your team through effective coaching. In this full-time role, you'll oversee store operations, ensuring adherence to company standards and operational expectations.

With a focus on customer service, you will model best practices and promote our Loyalty Rewards Program. Your strong leadership will directly impact sales KPIs and store conditions. Key Responsibilities:

- Lead adherence to Standard Operating Procedures and compliance
- Develop and coach team members to enhance customer experience
- Manage front-end operations and maintain service standards
- Oversee store programs, especially the Balloons business
- Drive operational excellence for BOPIS and Same Day Delivery Requirements:
- 3+ years of retail leadership experience
- Ability to lift up to 50 pounds and remain active
- Strong coaching and leadership skills
- Experience with POS systems and customer service
- Adaptability to a rapid-paced work environment Utilize your retail leadership, coaching capabilities, and customer focus to elevate the Michaels store in St. Jerome.

📌 Sales Manager at Michaels St. Jerome (Quebec City)
🏢 The Michael's Companies
📍 Quebec City