Who you are

- You have previously managed account executives (teams of 5-10+), not someone that’s doing it for the first time

- Proper coaching ability - you can diagnose why someone is struggling and change their behavior within a few conversations

- You’ve run a full PIPs or handled hard performance conversations - not just given given feedback

- Strong consultative sales skills to take over/assist in any live sales conversations

- Comfortable building momentum in a remote environment - you’ll be managing a team that’s fully remote themselves. I am moving around a lot between Europe, North America &
- Asia, so I won’t be constantly looking over your shoulder &
- I need someone I can trust to hold high expectations for the team

- B2B SAAS background
- You’ve managed a sales team through a period of rapid growth & scale

- Startup experience
- Familiar with e-commerce & the creator economy

What the job involves

- Example 1: Coaching
- You’ll run the day-to-day people management:

- Weekly 1:1s and individual growth plans

- Reviewing deals and call recordings, giving direct & specific feedback

- Tracking each rep’s attainment and stepping in early when someone is falling behind

- Running performance improvement plans when needed - you’ll need to be comfortable with hard conversations

- Example 2: Managing team performance

- Running pipeline reviews




- Enforcing CRM hygiene, sales process & methodology

- Weekly/monthly reporting on attainment, risks & what needs to change

- Helping reps unblock key opportunities, including joining deal reviews and approving non-standard pricing or quotes

- Escalating compensation, tooling, enablement or resources issues

- Supporting hiring via sourcing, interviewing, and assessing future team-members

- Team structure
- You'll report to me & today you’ll get 6 direct reports yourself in the Toronto area

- You'll work closely with - Audrey &
- Steven, who are taking care of our AE Onboarding &
- Enablement + Sales Ops. They own the sales systems and the ramp curriculum. You’ll own making sure that the team actually performs to the highest degree

- You’ll also work with our marketing & success leads to ensure smooth experience across the entire customer journey for all our clients
- The tools you'll use

- HubSpot → CRM and pipeline management

- Avoma → call recording and reviews

- Notion → internal knowledge base

- Slack → internal communication

- Calendly → scheduling
- Custom internal tools for quoting and reporting

Advantages

- Flexible working hours ⏱
- Unlimited paid vacation time ?

- Fully remote working ?

- Personal development ?

- Ownership ?

📌 Sales Manager (Toronto)
🏢 Modash
📍 Toronto