We're looking for someone who can run the show, jump behind the bar, lead a team and still keep the vibe dialed in. Someone who gets that great coffee is just the baseline and the real magic is in the energy, the people and how it all comes together.

If you can keep things tight when it's chaos, build a team that actually wants to be there, and make customers feel like regulars on day one.

Responsibilities

Run the Floor, own the cafe from open to close, no babysitting required.

Keep service fast, smooth and dialed (even when the lineup is out the door)

Handle customer situations like a pro: cool, calm, no drama.

Build a team you want to work with.

Hire excellent people (not just warm bodies)

Train them properly not "figure it out as you go"

Set the tone: high standards, no ego, no nonsense.

Make the schedule work for the business and the team

Keep the Coffee legit

Ensure every drink that goes out is something you'd proudly serve.

Train consistency, no "it depends who made it" drinks

Push the team to care abut quality without turning it into a lecture

Control the Back End (without losing your mind)

Keep costs in check without cutting cornersStay on top of ordering, waste, and product flow

KNOW THE NUMBERS

Keep and eye on sales, labour and performance

Make smart calls to keep the business profitable

Spot opportunities to grow,



and actually act on them

KEEP iT CLEAN & LEGIT

Maintain a space that feels sharp, not just "clean enough"

Stay compliant with health & safety without overcomplicating it

Fix problems before they become problems

YOU'LL CRUSH THIS IF YOU

Actually like being in the middle of the action (not hiding in the back)

Can lead a team without micromanaging or power-tripping

Stay calm when things get slammed

Have an eye for detail but don't lose the big picture

Give a damn about coffee, people, and how the place feels

THE BASICS

2+ years running a cafe or similar operation

Know your way around espresso, workflow, and service

Comfortable with POS systems

Can work early mornings, weekends and whatever the job needs

WHAT YOU GET

Room to make an impact (not just maintain)

Staff perks + a lot of coffee

A team and brand that doesn't take itself too seriously, but takes what it does seriously.

BOTTOM LINE
If you're looking for a quiet manager role where you just "keep things running", this isn't it. If you want to build something, lead from the front and make a place people talk about, we should talk

Qualifications

Proven experience in restaurant management or food service leadership roles; supervising experience is preferred.

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📌 Cafe Manager (Ontario)
🏢 Back Road Coffee Roasters
📍 Ontario