Job Title: Junior Cityworks Technical Analyst
Job ID: 90802
Location: Kelowna, British Columbia- – Remote or Hybrid
What you will be doing: Provide Tier 1 and Tier 2 support for Cityworks AMS and PLL users
Troubleshoot and resolve application, configuration, and workflow issues
Investigate and respond to support tickets
Assist with user support, issue triage, and testing activities
Support configuration and administrative tasks within Cityworks
Participate in system documentation and knowledge transfer activities
Assist with the City’s planned upgrade toCityworks 23.14
Work closely with the Senior Technical Lead and other business stakeholders
What you must have: 1-3 years of experience supportingCityworks AMS and/or PLL




Familiarity withCityworks 23
Experience providing application support in a municipal or utility workplace is an asset
Understanding of Cityworks workflows, service requests, permits, inspections, work orders, and asset management processes
Ability to investigate issues, analyze requirements, and communicate effectively with users
Experience working with ArcGIS Enterprise and GIS data is considered an asset
Strong customer service and problem-solving skills
Salary/Rate Range: $60.00-$72.00 /hr

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📌 Junior Cityworks Technical Analyst (British Columbia)
🏢 TEEMA Group
📍 British Columbia