About the Position

We are seeking a highly organized and experienced Marine Security Operations Scheduler / Dispatcher to join our operations team.

The successful candidate will be responsible for coordinating security personnel across multiple ports, terminals and marine facilities throughout Ontario. This position will monitor vessel schedules, coordinate security coverage, dispatch guards, manage last-minute staffing requirements, and maintain communication with security personnel, supervisors, clients, port representatives and vessel personnel.

This is a fast-paced, office-based position requiring excellent communication, strong attention to detail and the ability to make sound decisions under pressure.

Key Responsibilities

- Coordinate daily and ongoing security schedules for multiple ports and marine facilities.
- Monitor vessel arrival and departure schedules and coordinate security coverage accordingly.
- Dispatch security personnel to appropriate locations and posts.
- Communicate with guards, supervisors, clients, port personnel and vessel representatives.
- Respond quickly to vessel delays, schedule changes, cancellations and unexpected operational requirements.
- Coordinate replacement guards for call-ins, absences, late arrivals and other staffing issues.
- Ensure all scheduled security posts are properly staffed.
- Monitor guard attendance, hours worked, overtime and shift changes.
- Maintain accurate scheduling, dispatch, attendance and operational records.
- Communicate important operational changes to supervisors and management.
- Escalate security incidents, staffing shortages and other urgent matters appropriately.
- Assist with payroll verification and preparation of operational reports.
- Maintain confidentiality of client, vessel, personnel and security-related information.
- Follow company policies,



client requirements and applicable marine-security procedures.
- Perform other operational and administrative duties as assigned.

Qualifications & Experience

Required:

- Minimum 2 years of experience in scheduling, dispatch, logistics, security operations, transportation or a related field.
- High school diploma or equivalent.
- Excellent verbal and written English communication skills.
- Strong computer skills, including Microsoft Excel, Outlook and Word.
- Excellent organizational and time-management skills.
- Strong attention to detail and ability to manage multiple priorities.
- Ability to work effectively in a fast-paced, time-sensitive workplace.
- Ability to work flexible hours, including evenings, nights, weekends and holidays when required.
- Reliable transportation or ability to reliably report to the assigned office.

Preferred:

- Previous experience in marine, port, terminal or vessel operations.
- Previous experience scheduling or dispatching security personnel.
- Experience in transportation or marine dispatch.
- Knowledge of marine security operations.
- Familiarity with MARSEC, ISPS Code and Marine Transportation Security Regulations.
- Ontario Security Guard Licence.
- Experience with security scheduling, dispatch or workforce-management software.
- Experience working in a 24/7 operations environment.

What We Offer
- Full-time employment with an established security operations team.




- Professional and supportive work environment.
- Opportunity to develop experience in the marine security and port operations industry.
- Training and ongoing career development.
- Opportunities for advancement within the organization.

Security & Clearance Requirements Candidates must be able to meet all applicable company, client and site security requirements. Where required by the position or facility, candidates must be eligible to obtain and maintain the appropriate Transport Canada Marine Transportation Security Clearance (MTSC).

An Ontario Security Guard Licence is considered an asset and may be required if the successful candidate performs licensed security-guard duties.

How to Apply

Please submit your resume and a brief cover letter outlining your relevant scheduling, dispatch, security, marine or transportation experience.

Only candidates selected for an interview will be contacted.

Pay: $18.50-$24.00 per hour

Expected hours: 30.0 – 44.0 per week

Benefits

- Flexible schedule
- On-site parking

Ability to commute/relocate:
- Port Colborne, ON L3K 3E1: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Do you have experience handling last-minute call-ins, shift replacements, schedule changes and staffing shortages?
- Do you have experience using Microsoft Excel, Outlook and other computer-based scheduling or dispatch systems?
- Do you have previous experience in the marine, port, terminal, transportation, shipping or logistics industry?
- Do you have experience working in a 24/7 operation where shifts may change with short notice?

Experience:
- Scheduling / dispatch: 2 years (required)

Willingness to travel:
- 100% (required)

Work Location: In person

📌 Schedule Supervisor (Port Colborne)
🏢 National Port Security Services
📍 Port Colborne