About the Role

Our client is searching for an experienced and strategic Senior Account Manager to manage and grow key client relationships within a fully remote capacity. This role is essential for ensuring client satisfaction, retention, and identifying opportunities for account expansion across their portfolio. You will act as a trusted advisor, understanding client business objectives and aligning Our client's solutions to meet their evolving needs. This position is ideal for a seasoned qualified who excels in remote collaboration and client relationship management.

Key Responsibilities
Manage and nurture a portfolio of high-value client accounts, ensuring high levels of satisfaction and retention.
Develop and implement account growth strategies, including identifying upsell and cross-sell opportunities.
Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly and effectively.
Conduct regular business reviews with clients to assess performance, gather feedback, and build strategic alignment.
Collaborate with internal teams (sales, support, product) to ensure seamless service delivery and client success.




Stay informed about industry trends and competitor activities to provide strategic insights to clients.

Requirements
Minimum of 6 years of experience in Account Management or related client-facing sales roles.
Proven track record of managing large enterprise accounts and achieving retention/growth targets.
Exceptional communication, negotiation, and problem-solving skills.
Strong understanding of client relationship management principles and best practices.
Ability to work independently and manage time effectively in a fully remote workplace.
Bachelor's degree in Business, Marketing, or a related field; Master's preferred.

Advantages
Market-competitive salary and performance-based bonus structure.
Fully remote working arrangement, offering maximum flexibility.
Comprehensive health, dental, and vision insurance.
Generous paid time off and opportunities for professional development.
A supportive and collaborative work from home culture.
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📌 Senior Account Manager Kimberley (Canada)
🏢 Placements24
📍 Canada