Home Cleaner Home Cleaner Reports To: Executive Director
Program: Better at Home – Mayne Island
Type: Part-Time
Salary Range: $40/hour
Nature of Contract Better at Home is a provincial program that provides non-medical services to help seniors continue living independently in their homes. MIALS operates the Better at Home program for Mayne.
Home Cleaners provide light housekeeping services in teams of 2 cleaners to older adults living independently. This role supports seniors’ dignity and safety by helping maintain clean and manageable home environments.
Home Cleaners Follow service guidelines
Maintain boundaries and confidentiality
Document each visit
Report concerns immediately to the Executive Director
This role does NOT include: Personal care, medication assistance, engagement in medical decisions, or heavy/deep cleaning.
Key Responsibilities 1. Light Housekeeping Services Clean only tasks permitted through Better at Home (dusting, vacuuming, sweeping/mopping, kitchen & bathroom surfaces, changing bedding, dishes, tidying)
Follow each client’s Personalized Housekeeping Preferences
Agree on scope of work with the client at the start of each visit
Leave spaces and belongings in the same location
No moving heavy items or breakables
Maximum of 4 rooms per client/cleaning session which cannot include basements, crawl spaces, garages or attics.
2. Professional Conduct, Safety & Boundaries Maintain appropriate communication and qualified boundaries
Stop service if unsafe and notify the Director immediately
Use PPE as required (provided by MIALS)
Comply with WorkSafeBC safety requirements
3. Documentation & Client Satisfaction Complete a Client Visit Record & Satisfaction Form
Completed forms are placed in a sealed envelope provided by MIALS
Record start/end time and mileage – Submit monthly by the 25th
4. Communication Connect with Program Director if issues arise or safety concerns are observed
Maintain strict confidentiality at all times — verbal, written, and observed
Note Difficult Interactions or Safety Concerns to Director
Work within a Missing Item Procedure if a client reports a missing item:
Difficult Interactions or Safety Concerns will be addressed with the program coordinator or Director.
Cleaners must report observations of clients’ welfare where appropriate
5. Collaboration Participate in intake visits when asked
Provide observations of home layout and safety considerations
Work cooperatively with the MIALS Coordinator and Bookkeeper for schedules and invoices
Qualifications Required Housekeeping or residential cleaning experience
Reliability, punctuality, and attention to detail
Respect for boundaries and confidentiality
Ability to work independently
Clear Criminal Record Check (Vulnerable Sector)
Professional, respectful communication with seniors
Have your own vehicle that is in good working order
Assets Experience working with older adults
Nonprofit or community-based program experience
Knowledge of safe, environmentally responsible cleaning practices
Working Conditions Work occurs in private homes across Mayne Island. Travel required; mileage reimbursed at funder rate
PPE provided and must be used when required
Cleaners use their own cleaning tools
Cleaning products are supplied by MIALS
Approved hypoallergenic and environmentally friendly products only
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📌 Home Cleaner (Manitoba)
🏢 Mayne Island Assisted Living Society
📍 Manitoba
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