Job Overview

We are seeking a proactive and highly organized Secretary/Assistant to join our dynamic team. This vital remote role ensures smooth daily operations by providing comprehensive administrative support, managing communication channels, and maintaining an efficient workplace. The ideal candidate will demonstrate exceptional organizational skills, strong computer proficiency, and a friendly yet firm, professional demeanour.

This paid position offers an exciting opportunity to develop your administrative expertise within a collaborative and fast-paced setting.

Duties

- Manage the phone and email system, answer inquiries with professionalism, return voicemails and direct calls appropriately
- Perform data entry tasks accurately using Microsoft Office, Outlook, Google Calendar, and HouseCall Pro applications
- Organize schedules for personnel
- Provide excellent customer service over the phone by greeting clients and managing appointment schedules
- Maintain organized records of correspondence, invoices, and other essential documents using HCP or similar bookkeeping software
- Coordinate with key personnel to schedule meetings, reminders and events




- Assist with bookkeeping tasks including billing, invoicing, and basic financial recordkeeping
- Ensure supplies are stocked and manage inventory efficiently to support daily activities
- Inquire and provide further support in creating, identifying, and implementing efficiencies

Experience

- Prior office experience demonstrating strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Experience with data entry, filing systems, and clerical duties in a professional environment
- Customer service experience with excellent phone etiquette and interpersonal skills
- Familiarity with bookkeeping is preferred
- Previous office experience is a plus but not required; training will be provided for the right candidate
- Demonstrated ability to handle confidential information with discretion and professionalism

Pay: From $25.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits

- Casual dress
- Flexible schedule

Work Location: Remote

📌 Secretary/Assistant (Canada)
🏢 Zac The Appliance Guy + Heating and Cooling
📍 Canada