Who you are

- 5+ years of pre-sales solution consulting, sales engineering, or solutions architecture experience, ideally in cybersecurity, network security, or IT operations

- Direct experience selling to or supporting Federal, DoD, or Federal System Integrator customers

- Ability to learn and articulate complex technical concepts, translating them into business impact for C-suite and technical audiences alike

- Demonstrated expertise with enterprise cybersecurity solutions, vulnerability management, detection and response, cloud security platforms, agentless security solutions, network traffic analysis, or behavioral threat detection

- Technical depth in Linux, virtualization, cloud platforms (AWS/Azure/GCP), and utility scripting (Python)

- Robust understanding of network architecture, IT/IoT/OT environments, cloud infrastructure, and endpoint security landscapes

- Exposure to AI and machine learning in a security context, AI-driven detection and analytics, agentic automation, or securing and governing AI systems and agents

- Knowledge of CMMC, FedRAMP, NIST, STIG, CSfC, or other federal compliance and security frameworks

- Background in IT/IoT/OT security, industrial control systems, critical infrastructure, or utility networks

- Excellent communication skills, written and verbal, with the ability to build credibility quickly with federal customers and internal stakeholders

- Ownership mindset: comfortable taking full responsibility for deal success and navigating ambiguity in federal sales cycles

- BS degree in Computer Science, MIS, or equivalent experience required

- Travel:

What the job involves

- As an Advisory Solution Consultant on our Federal defense team, you'll be the technical expert and trusted advisor on strategic ServiceNow Security (Armis, Veza, Risk) engagements





- You'll support Department of Defense and Federal System Integrator prospects in uncovering the value and demonstrating operational impact of ServiceNow Security solutions

- Working hand-in-hand with our sales team, you'll guide deals from discovery through proof of value, positioning AI-powered visibility and security posture improvements that turn operational challenges into mission advantage

- Lead technical discovery to understand Federal customers' security challenges, compliance mandates, and existing asset landscapes, then map ServiceNow Security solutions to customer outcomes

- Deliver compelling, tailored product demonstrations and technical deep dives that show prospects exactly how our AI-driven solutions deliver actionable visibility into IT/IoT/OT networks, managed IT, cloud infrastructure, and cross-domain security

- Design, deploy, and manage proof-of-value engagements in live federal environments, from initial data collection through analytics validation, measuring tangible security posture improvements and operational wins

- Partner with your Sales counterpart to guide complex opportunities from qualification through close, providing technical credibility and strategic positioning at every milestone

- Support high-impact marketing and sales activities including trade shows, executive briefings, customer webinars, and industry events, representing ServiceNow as a technical authority on Federal security modernization

- Provide feedback to product management on federal customer requirements, compliance gaps, and market differentiation opportunities that can drive product enhancements

- Share battle-tested technical assets, use cases, and best practices with the broader Solution Consulting team, raising the collective quality and efficiency of every engagement

- Stay current on competitive positioning, federal IT security trends, intelligence community emerging threats, and new Armis and Veza capabilities

Benefits

- Generous family leave

- Matched donations

- Annual learning stipends

- Flexible PTO

- Competitive retirement plan

- Paid volunteer time

📌 Senior Advisory Solution Consultant (Canada)
🏢 ServiceNow
📍 Canada