Join Float as a Bilingual Operations Associate in the Compliance & Risk team. This role focuses on customer onboarding and document verification while ensuring compliance.
Float, a leader in simplifying finance for Canadian businesses, seeks an Operations Associate to enhance the customer journey. You will manage communications and documentation for onboarding new Float customers, acting as a final decision-maker for approvals. Attention to detail, problem-solving skills, and a collaborative spirit are essential for success in this quick-paced, customer-first environment.
Key Responsibilities:
• Execute customer onboarding and maintain SLAs
• Manage stakeholder communication for documentation
• Process KYB and KYC applications accurately
• Collaborate with teams to mitigate internal risks
• Analyze core metrics for process improvements
Requirements:
• Minimum one year in an operations role
• Experience with KYB and KYC compliance preferred
• Strong attention to detail in tasks
• Customer obsession with a proactive mindset
• Quick learner with critical thinking ability
Bring your passion for service and operational excellence to help Float thrive in the financial services landscape.
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📌 Bilingual Operations Associate at Float (Ontario)
🏢 Float
📍 Ontario