Position Summary
The Warehouse Operations Supervisor is responsible for achieving company objectives related to safety, efficiency, quality, productivity, and inventory accuracy. This role is focused on leading warehouse team members and supporting proactive operational plans related to receiving, warehousing, inventory control, and shipping product in a manner consistent with company service and cost objectives.

Location:Calgary Alberta
Schedule: Sunday through Thursday (11pm – 7:30am)
What you will do

Lead employee management and development for warehouse team members

Engage employment agency regarding temporary labour

Train and coach employees on WMS systems and act as a subject matter expert

Work closely with staff on all aspects of day-to-day warehouse operations for the assigned account

Help drive goals, targets, productivity, and performance standards

Conduct regular formal employee reviews and informal feedback discussions for staff within area of responsibility

Act as the first point of contact for customer concerns and provide exemplary customer service

Ensure KPIs are achieved for customers and internal stakeholders

Ensure employees are trained and aware of all standard operating procedures and best practices

Run various operational reports, including labour planning for the team

Support inventory accuracy through follow-up on discrepancies, product movement, and warehouse processes





Promote and enforce safe work practices and ensure team members follow company policies and warehouse safety procedures

Create a positive, productive, and safe working environment

What You’ll Bring

1-2 years of relevant warehouse experience

Previous experience in a supervisory or team lead capacity

High school diploma

Previous experience on counterbalance and end-rider power jacks

Strong computer and keyboarding skills

Proficient with Microsoft Office, including Excel

Along with the following Skills & Competencies:

Excellent verbal and written communication skills

Strong leadership skills

Valuable interpersonal skills and previous experience managing a team

Customer-centric approach and the ability to manage high client expectations

Experience working in a fast paced, evolving environment

Ability to handle high volumes, multiple priorities, and competing tasks

Good analytical and problem-solving skills

Demonstrated ability to work independently, take initiative

Familiarity with warehouse operations including shipping, receiving, and material handling

Experience with WMS systems

Knowledge of health & safety regulations and best practices

Safety related experience specific to MHE, an asset

Experience working in a unionized environment is an asset

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📌 Warehouse Operations Supervisor - Nightshift (Alberta)
🏢 Canada Cartage Group
📍 Alberta