Responsibilities Review, validate, and update work orders and service requests prior to scheduling, ensuring information such as customer details, urgency, requested service date, equipment information, scope of work, and expected duration is accurate.
Schedule and assign field service work to the most appropriate qualified technician based on skills/certifications, availability, location, customer requirements, and material availability.
Manage and prioritize a backlog of planned and unplanned service activities based on urgency, customer priority, contractual SLAs, technician capacity, and parts availability.
Maintain forward-looking schedules and plan upcoming service activities to ensure appropriate workforce coverage and resource availability.




Qualifications Previous experience in field service coordination, service scheduling, dispatch, workforce planning, maintenance planning, or a similar operational role.
Experience managing work orders, service orders, service calls, maintenance requests, or field service activities.
Ability to coordinate and prioritize multiple service activities based on urgency, customer requirements, SLAs, technician availability, and material availability.
Solid organizational and scheduling skills with the ability to respond effectively to changing priorities.

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📌 Field Service Coordinator (Saskatchewan)
🏢 Artech
📍 Saskatchewan