12 Oct
|
Worley
|
Ontario
Become the frontline IT support in Markham, Ontario, as a Deskside Support Technician I with Worley. This full-time position requires strong troubleshooting skills and coordination with global IT teams for office-based technology support.
Worley is seeking a Deskside Support Technician I to provide essential support to users in a dynamic work environment. You will focus on troubleshooting hardware, software, and device issues while maintaining a customer-centric approach. This role will enhance your technical skills through direct support of desktops, laptops, and conference room technologies.
Key Responsibilities:
• Provide in-person support for various end-user devices
• Troubleshoot software and hardware issues for local users
• Assist with onboarding and workstation setup activities
• Support conference room technology and collaboration tools
• Maintain device lifecycle including provisioning and asset handling
Requirements:
• Bachelor's degree or related experience
• Solid troubleshooting skills for Windows and standard applications
• Experience in deskside or end-user support role
• Ability to work independently with minimal supervision
• Familiarity with IT Service Management tools like ServiceNow
Contribute to effective IT support and enhance user experience as a Deskside Support Technician I with Worley.
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📌 Deskside Support Technician in Markham (Ontario)
🏢 Worley
📍 Ontario