IT Support & Business Systems Specialist at a Fast Growing Company (As Seen on Dragon's Den) Full-Time, Permanent | Hybrid | Reports to Operations Manager | $60,000 - $75,000 CAD per year
About Bunkie Life
At Bunkie Life, we’re more than a manufacturer of small cabin kits — we help families across North America create space for connection, play, and lifelong memories.
Our easy-to-assemble bunkie kits allow our clients to build their dream retreats in a single weekend, fostering connection and togetherness.
As a growing leader in our industry, we’re committed to delivering exceptional craftsmanship and unforgettable client experiences. Join our team and be part of a mission rooted in creativity, quality, and family values—where the work you do truly makes a difference for the families we serve, alongside a team that genuinely cares.
Our values:
All In
Authentic & Real
Permission to Play
Go-Getter
Humble
About the Role
We're building out a stronger IT foundation at Bunkie Life, and this role is at the center of it — both keeping the day-to-day running (password resets, hardware, help desk tickets) and administering the core systems (CRM, automations, integrations) that power the rest of the team. Over time, with mentoring, this role grows into greater ownership of how those systems are architected and secured.
Requirements What You’ll Own
Day-to-Day IT Support
Handle password resets, and hardware/account provisioning
Execute account-cleanup and offboarding checklists
Coordinate with vendors on routine issues
Business Systems Administration
Administer and maintain our core business systems (GoHighLevel, Google Workspace, Invoiced.com, InFlow) — user setup, permissions, day-to-day configuration
Ensure reliable data flow and integration across platforms




Support department heads with systems questions and requests
Escalate architecture-level or security-standards to leadership
Automation & Scale
Design workflows that reduce manual effort
Improve hand offs between sales, marketing and operations
Build systems that scale with volume and complexity
Platform Management (Current Stack)
Google Workspace
InFlow
Website infrastructure & analytics
Integration tools (Zapier, Make, APIs)
Security & Stability
Manage access controls and permissions within standards
Support backups and basic cybersecurity practices
Flag risk as tools and users expand
Compliance
Help maintain compliance with Canadian and U.S. Do Not Call (DNC) regulations
Help maintain SMS and digital communication compliance under applicable Canadian and U.S. laws (CASL, TCPA)
What Success Looks Like:
IT support requests are resolved quickly and reliably
CRM adoption is high, and data is consistently accurate
Leadership dashboards are trusted and up to date
Manual processes are measurably reduced
Systems talk to each other, and data is accurate and visible
Who This Role Is For
Have 3-5+ years of experience in IT support, systems administration, or CRM/business-systems administration
Extremely comfortable in Google Workspace
Genuinely enjoy both hands‑on support work and systems/automation work — this role is deliberately both, not just one




Have hands-on experience with GoHighLevel or a comparable CRM (a strong plus)
Are extremely comfortable in Google Workspace
Understand APIs, automations, and integrations at a working level
Can translate business needs into practical solutions
Are reliable and detail-oriented, especially on access/security-related checklists
Are comfortable taking direction and coaching while you grow your own ownership over time
What We Offer
Competitive Compensation $60,000 - $75,000 Base + Bonus CAD per year
Performance-based incentives
Health care spending account & paid time off
On-site parking
A mission-driven team that genuinely cares about what they're building
Our Hiring Process
We believe in a transparent process that respects your time. Here's what to expect:
Application -- Apply through our jobs portal
Skills Questionnaire -- A short written assessment (approximately 10 minutes)
Bunkie Life Video -- Get a feel for who we are from our founder and leadership team
Video Response -- Send us a short video so we can see how you communicate
Skills Assessment -- A role-specific online assessment
Interviews -- One to two conversations with our leadership team
Paid Day -- Spend a day with the team. You evaluate us as much as we evaluate you
Offer -- If it's a match, we move fast
Equal Opportunity, Accessibility & Accommodations
Bunkie Life is an equal chance employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to providing accommodations throughout the recruitment and hiring process in accordance with applicable human rights legislation. If you require an accommodation at any stage, please let us know.
Work Location: Hybrid remote in Rockwood, ON

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📌 IT Support & Business Systems Specialist at a Fast Growing Company (As Seen on Dragon's Den) (Ontario)
🏢 Bunkie Life
📍 Ontario