At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America.
With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.
We Deliver Comprehensive Solutions Across IAM Domains, Including Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)
Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries.
If you’re ready to grow your career alongside some of the industry’s best, come join us — you’re key to our success
We are currently looking for a SailPoint Delivery Manager to join KeyData’s Delivery team! In this role, you will be responsible for overseeing the successful delivery of SailPoint Identity Security projects while ensuring exceptional customer experience, operational excellence, and business outcomes. You will serve as a key liaison between customers, delivery teams, sales, and leadership, managing project execution, financial performance, resource planning, and client satisfaction throughout the engagement lifecycle. This role requires a strong combination of delivery management, stakeholder engagement, team leadership, and strategic planning skills. If you're passionate about working in an environment where you can experience accelerated growth, development, and high impact, this role could be for you!
Location: Canada
Employment Type: Full-time, Remote
Vacancy Status: High Priority, Immediate Opening: This position is currently available, and hiring is underway.
What You'll Do Lead end-to-end delivery management for SailPoint implementation and advisory engagements
Manage multiple customer projects simultaneously, ensuring successful execution, quality delivery, and customer satisfaction
Act as the primary point of contact for customers regarding project status, risks, issues, and escalations
Partner with Sales and Account teams during pre-sales and post-sales phases to support project scoping and delivery planning
Develop and maintain project plans, schedules, budgets, forecasts, risk registers, and status reports




Monitor project financials, profitability, utilization, and productivity metrics to ensure successful delivery outcomes
Collaborate with Resource Management and Delivery Leadership to align staffing strategies with project requirements
Establish and maintain strong relationships with customers, partners, and internal stakeholders
Provide regular executive-level updates on project health, delivery performance, and customer success metrics
Work closely with Customer Success teams to drive customer adoption, engagement, and long-term success
Identify opportunities to expand services, improve customer outcomes, and support business growth initiatives
Drive continuous improvement across delivery processes, governance standards, and operational best practices
Support issue resolution, risk mitigation, and escalation management across customer engagements
Mentor and coach team members, providing guidance, feedback, and professional development support
Foster a collaborative, high-performing delivery culture focused on accountability and customer success
Who We're Looking For 5+ years of experience within a Software, SaaS, Cybersecurity, IAM, or Consulting organization
Minimum 3+ years of project management, delivery management, or professional services leadership experience
Robust experience managing enterprise software implementation or consulting engagements
Proven ability to manage project scope, budgets, schedules, forecasts, risks, issues, and stakeholder expectations
Experience collaborating with Sales teams on project scoping, estimation, and delivery planning
Strong customer-facing experience with executive stakeholders, partners, and cross-functional teams
Exceptional leadership, mentoring, coaching, and team development skills
Strong organizational, problem-solving, and multitasking abilities
Ability to manage multiple concurrent projects in a fast-paced environment
Experience presenting project updates, business reviews, and delivery metrics to leadership teams
Excellent verbal and written communication skills
Bachelor's degree in Business,



Computer Science, Information Technology, Engineering, or a related field preferred
English language proficiency required
Nice-to-Have Skills Experience delivering SailPoint Identity Security Cloud (ISC), IdentityIQ (IIQ), or other IAM/IGA solutions
Experience managing cybersecurity, identity governance, or cloud transformation programs
PMP, PMI-ACP, PRINCE2, Scrum Master, or other project management certifications
Familiarity with IAM concepts including Identity Governance, Access Management, Provisioning, and RBAC
Experience working with enterprise customers across Banking, Financial Services, Insurance, Government, Healthcare, or Education sectors
Knowledge of SaaS delivery models, professional services operations, and customer success frameworks
Experience with resource management, utilization planning, and services profitability management
ITIL, CISSP, or other technology and security certifications
Experience leading distributed or global delivery teams
Compensation: The base salary range for this position is CAD $85,000 – $100,000. The final base salary offered will be determined based on the candidate’s experience, overall fit for the role, and expected ramp-up time. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. We regularly benchmark across positions, industries, sectors, and experience levels, ensuring our approach recognizes each person’s unique strengths, contributions, and the value they bring to the organization.
Why You’ll Love Working Here At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.
Accessibility & Accommodations If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition, and we will make all reasonable efforts to accommodate your request.
Fraud Prevention & Identity Verification We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process.

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📌 SailPoint Delivery Manager (Ontario)
🏢 KeyData Cyber
📍 Ontario