Who you are

- 3+ years of engineering management, leading teams of 6–10+ engineers on customer-facing product

- Track record of running growth or conversion programs: metrics, A/B testing at scale, funnel analysis

- Experience scaling a product for enterprise or multi-location customers

- Solid prioritization: you can take a roadmap bigger than your team and make hard, clear calls

- Technical credibility in full-stack web (React/TypeScript, Node.js) and data-heavy systems

- Cares about team health and has led people through heavy or repetitive workloads

- Excellent cross-functional partner to PM, design, and adjacent teams

- If you're energized by ownership, measurable impact, and solving real problems for small business owners, we'd love to hear from you

What the job involves

- Owner's promise to a restaurant isn't software, it's revenue

- When a guest lands on a restaurant's site, we want them to find what they're craving, trust what they see, and check out without friction, whether or not the owner ever touches a setting

- As we scale, we're expanding our product engineering leadership to ship faster, raise the bar on the guest ordering experience, and build the systems that make it work across thousands of restaurants

- As the Engineering Manager for OLO, you'll lead a team of full-stack engineers building the guest web ordering experience, from menu, cart and checkout to promotions, photos, and the menu quality systems that make about 10,000 merchant-written menus convert like they were designed by a pro

- Next, we're taking OLO to enterprise and multi-location brands,



and pushing guest conversion toward 10% through disciplined experimentation

- This role is equal parts product intuition and technical execution

- You'll be trusted to make hard prioritization calls, ship experiments that move revenue, and grow a team that embodies engineering excellence

- We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed

- Why we’re looking for you:

- Owner's promise to a restaurant isn't software — it's revenue

- OLO is where that promise gets converted: the guest web ordering experience (menu, cart, checkout, promotions) plus the automated systems that find and fix menu quality problems across roughly 10,000 menus written by merchants we don't control

- We treat conversion as an automated system, not a design review

- We build rubrics, detection, and remediation, then prove every change with an experiment

- Next, we're taking OLO upmarket to enterprise and multi-location brands and pushing conversion toward 10%

- We're looking for a Senior Engineering Manager to lead the team through that, keep it healthy, and hold a high bar on what we ship and what we cut
- The Impact You'll Have:

- Build the experimentation engine that pushes guest conversion toward 10%, across checkout, fulfillment, merchandising,



and promotions

- Take OLO to enterprise and multi-location brands, with the reliability and menu complexity they need

- Get >90% of menus, including POS-integrated ones, to our menu quality bar, and build the system that keeps live menus optimized as they change

- Scale photo coverage using guest sourcing, auto-replating, licensed catalogs, and generated combo images, each tied to measured GPV lift

- Rebuild promotions from the ground up: redemption UX, badges, auto-apply, and merchandising

- Cut fulfillment selection errors and finish the Postgres migration

- Our Stack:
- Web / Growth: React, Next.js, TypeScript — guest web ordering, menu quality, experimentation platform

- Backend & Services: Node.js, MongoDB → PostgreSQL (migration in flight), Temporal, Datadog

- Language: TypeScript everywhere

Benefits

- Work from anywhere: Our flexible policy lets you work from wherever you want.

- Equity in Owner: All full-time employees in eligible countries receive pre-IPO equity in Owner.

- Benefits to support your success: We set you up for success where you are and where you’re going.

- Healthcare Coverage: We offer comprehensive health, dental and vision plans.

- Unlimited PTO: Your schedule, your choice. We give our team members full empowerment to choose the time they want to work, and don’t micro-manage working hours.

- Team retreats: We love building real friendships with everyone that we work with, so we do several retreats per year – to deepen our friendships, celebrate our wins, and plan our future.

📌 Senior Engineering Manager (Canada)
🏢 Owner.com
📍 Canada