Elevate employee and stakeholder engagement as a Senior Experience Advisor with WorkSafeBC in a hybrid role. Use your research skills to enhance experience frameworks across B.C. Join the Experience Design department at WorkSafeBC where you'll play a pivotal role in executing experience initiatives within your assigned portfolio.
With at least six years of experience, you will leverage stakeholder insights to develop actionable strategies that align with business priorities. Your work will bridge various departments, ensuring that employee and customer needs are met as per the corporate framework. Key Responsibilities:
- Assess user needs to inform strategic decisions
- Conduct both qualitative and quantitative research
- Present insights and recommendations effectively
- Develop journey and empathy maps for projects
- Collaborate on market research action plans Requirements:
- Bachelor's degree in relevant field
- Minimum 6 years in market research experience
- Expertise in customer experience best practices
- Robust analytical and communication skills
- Ability to navigate high-pressure environments Harness your strategic insight to drive transformational change at WorkSafeBC.