Crossroads Truck & Career Academy is seeking a qualified Personal Support Worker Instructor to deliver our comprehensive PSW with Certifications program. This hybrid position involves primarily remote teaching of live online theory sessions, with required in-person attendance at our Ottawa campus for practical skills training and practicum coordination.

The ideal candidate is a Personal Support Worker with extensive field experience across multiple care settings who is passionate about sharing their knowledge and expertise with the next generation of PSWs.

Key Responsibilities
Program Delivery & Instruction:

Develop comprehensive lesson plans for all subjects in accordance with approved course curriculum and PSW Standard 2022

Ensure lesson plans address all vocational learning outcomes, elements of performance, and performance objectives as outlined in the PSW Standard.

Deliver engaging live online (synchronous) theory instruction for all subjects

Conduct in-person practical skills training sessions at our Ottawa campus

Monitor and enforce attendance requirements throughout the program

Student Assessment & Support:

Develop & administer tests, assignments, presentations and practical evaluations

Identify students at risk and implement early intervention strategies

Complete mid-term progress reports for all students

Provide timely feedback on student progress

Maintain accurate records of grades, attendance, and performance

Identify, contact, and arrange practicum placement with long-term care facilities and community care agencies

Coordinate placement schedules and prepare required documentation





Conduct weekly virtual check-ins with students during practicum

Visit placement facilities to monitor student progress

Document all evaluations, attendance records, and communications with students

Stay current with changes to Ontario legislation affecting PSW training

Deliver instruction using Microsoft Teams and similar online platforms

Communicate effectively via email, online platforms and phone

Qualifications & Requirements
Mandatory Qualifications:

Post-secondary Personal Support Worker education (college diploma, Career college certificate, or Certificate of Qualification)

PLUS 48 months (4 years) of PSW work or teaching experience within the last 10 years

Reliable high-speed internet connection required for online instruction and student communication

While this is a hybrid position, applicant must be Ottawa based or have the ability to attend class in-person at our Ottawa Campus on occasion.

Additional Requirements:

Current PSW certification (PSW graduates with direct field experience)

Current Vulnerable Sector Check (within the past 6 months)

Negative TB test within the past 12 months and up-to-date immunization record

Valid driver’s license and reliable transportation

Eligibility to work in Canada

Knowledge of Microsoft Word, Excel,



PowerPoint, Teams

Preferred Qualifications:

Extensive hands-on experience working as a Personal Support Worker in multiple care settings

Established relationships with healthcare facilities in the region

Previous teaching, training or mentoring experience

Experience supervising or precepting students

Experience with hybrid/online teaching delivery

Current certifications in Gentle Persuasive Approach (GPA) – strong asset

Current certification in Acquired Brain Injury training – strong asset

Bilingual (English/French) considered an asset

Working Conditions
Schedule & Location:

Full time contract position, Monday to Friday, 8:00 AM – 5:00 PM (may vary based on program schedule)

PRIMARILY REMOTE – Typical Week Breakdown
Weeks 1-11 : Remote instruction via Microsoft Teams

Throughout Weeks 1-11: In-person at Ottawa campus for practical skills (5 days total per class schedule)

Weeks 12-16: Remote coordination + occasional practicum site visits

Minimal travel required – mileage reimbursement

Hourly rate: $25-28/hour (based on qualifications and experience)

Contract position with potential for ongoing work based on program enrollment

Supportive work environment with collaborative team

Hybrid – primarily remote but travel to Ottawa Campus and surrounding healthcare facilities will be required

Employment Type:

Full-time Contract (8am to 5pm but may vary based on program schedule)

Start Date:

Vacancy Status:

This posting is for an existing open position

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📌 Personal Support Worker Instructor (Quebec City)
🏢 Crossroads Truck & Career Academy
📍 Quebec City