Become a Technical Services Specialist I with Procare Solutions, providing critical support across software platforms. This hybrid role spans troubleshooting, problem resolution, and collaboration with teams to enhance customer experience.

Procare Solutions, a leader in early childhood care technology, seeks a Technical Services Specialist I. In this role, you’ll be a key escalation point for technical issues, driving solutions across operating systems, databases, and cloud applications. Your expertise will develop through hands-on experience troubleshooting software to ensure seamless operations and exceptional service delivery.

Key Responsibilities:
• Serve as an escalation point for technical issues
• Troubleshoot problems across software and hardware platforms




• Document and validate software defects meticulously
• Fulfill complex data and reporting requests
• Collaborate with teams to enhance customer experiences

Requirements:
• Bachelor's degree in Computer Science or related field
• 1+ years in a customer-facing technical support role
• Knowledge of SQL and web-based applications
• Robust problem solving and communication skills
• Eager to learn and grow within the company

Support Procare in delivering outstanding solutions to early childhood educators through technical expertise and customer focus.
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📌 Technical Services Specialist at Procare (Ontario)
🏢 Procare Solutions
📍 Ontario