Company Overview

Over the last 75 years, Omcan has grown to become a leading supplier to the food service industry in Canada and the USA. Our success over these many years is directly attributed to our established relationships with all of our valued customers and through providing them with Diverse, Dependable and Proven products. Omcan continues to help our customers remain competitive.

With associates in North America, and Asia, our global footprint continues to expand and we hold to the principal that customers benefit from the accessibility and familiarity of sales teams. In over 200,000 sq. ft. of warehouse space we stock over 6,500 quality food equipment and supplies for the food preparation market.

Check out this video to learn more about our culture!

https://www.youtube.com/watch?v=qXOxpyNloHg

We are proud to offer:

- 3 Weeks vacation
- Competitive Salary and incentives
- A unique team spirit and culture: Family-Oriented!
- RRSP/DPSP Plan
- Continuing Education and Tuition Assistance
- Comprehensive Health and Dental Benefits
- Employee Referral Program

The Opportunity Omcan is entering its next chapter: our Buffalo, New York distribution centre is coming online, our U.S. expansion is accelerating, and our warehouse network now spans multiple facilities across three markets. We are creating a new senior leadership role to own the entire physical flow of our business — every warehouse, every container, every skid, every shipment — from the moment product leaves a supplier's dock to the moment it arrives at a customer's door.

This role succeeds a long-tenured Director of Operations, with a planned transition and overlap period to hand off relationships, systems knowledge, and site history.

Reports to: Vice President

Direct reports: Supervisor of Logistics; Warehouse Manager; Inventory Control, and Parts & Service

Scope: All Omcan warehouses — three in Mississauga, ON; one in Los Angeles, CA; one in Buffalo, NY — all inbound and outbound freight, and the company delivery fleet

About the Role

Twelve months from now, you will have taken full ownership of our distribution network, brought the new Buffalo facility to full operating rhythm, and built a unified playbook for receiving, storage, fulfillment, and freight across all sites. You will lead an established team — the Supervisor of Logistics, the Warehouse Manager, the Inventory Control, Parts & Service Supervisor report directly to you — and you will be the executive accountable for service levels, freight cost, inventory accuracy, and warehouse safety across the company. You will also be responsible for our Joint Health & Safety Committee and maintenance.

What You'll Own

- Fulfillment performance across every site — consistent standards for receiving,



put-away, picking, packing, and shipping, for both skidded equipment and high-volume service parts, across multiple operating companies sharing the same network.
- Total landed freight cost and the company fleet — inbound international containers, cross-border Canada–U.S. moves, domestic LTL/FTL, and small parcel — including carrier selection, rate negotiation, routing, and claims, alongside our own delivery fleet: driver management, routing, vehicle maintenance, and transport compliance.
- Inventory accuracy and control across the full catalogue, in partnership with the Inventory Control Supervisor — cycle counts, bin-location discipline, shrink reduction, slotting, and space utilization, with clean system-to-shelf integrity in SAP.
- Reverse logistics, Parts & Service— returns, RAs, warranty parts, returns-to-vendor, and the credit process behind them — so returned product moves as deliberately as outbound product.
- Health & Safety compliance — Ontario OHSA and U.S. OSHA, powered equipment and forklift certification programs, WHMIS, joint health and safety committees, incident investigation — and cross-border trade compliance in partnership with our customs brokers, including HTS integrity, duty exposure, and trusted-trader programs.
- The numbers and the roadmap — the annual logistics and warehousing budget, a network KPI set (fill rate, on-time-in-full, cost per shipment, dock-to-stock, inventory accuracy) reported to the executive team, and the design and scaling of future distribution facilities as our U.S. footprint grows.
- Facilities, building maintenance, and regulatory compliance – oversee the maintenance, repair, and operational readiness of all warehouse and distribution facilities; manage relationships with landlords, contractors, and service providers; ensure compliance with applicable building, fire, environmental, transportation, and occupational health and safety regulations; and coordinate responses to inspections, audits, claims, and other operational legal or regulatory matters in partnership with external advisors and company leadership.

What We're Looking For

Required

- 10+ years of progressive experience in distribution, logistics, or warehouse operations, including 5+ years leading leaders (supervisors/managers) in a multi-site environment.
- Hands-on experience managing significant freight spend,



including carrier and rate negotiation across container, LTL/FTL, and parcel modes.
- Experience with cross-border (Canada–U.S.) shipping, customs brokerage, and import/export compliance.
- Strong command of ERP and warehouse systems and data-driven performance management, including bin-location and inventory-transfer discipline.
- Working knowledge of workplace health and safety requirements in a warehouse environment, in both Canadian and U.S. jurisdictions.
- Ability to travel to the United States as required, including a valid passport and unrestricted eligibility to cross the Canada–U.S. border.

Preferred

- Experience in wholesale distribution of durable goods — foodservice equipment, industrial products, or similar high-SKU categories with a large service-parts business.
- Experience managing a company-owned delivery fleet and drivers.
- Familiarity with SAP, the ERP platform used across our business, is an asset.
- Experience opening, relocating, or scaling a new warehouse or distribution centre, and managing 3PL relationships in markets where we do not operate our own facility.
- Familiarity with C-TPAT/PIP, CARM, and duty recovery or drawback programs.
- Professional designation such as P.Log, CITT-Certified Logistics Skilled, CSCP, or CLTD.
- Health & Safety certification

Working Conditions This role is based at our Mississauga head office and distribution centre, with regular presence on the warehouse floor and periodic travel to our U.S. facilities. NEXUS/FAST membership is an asset.

OMCAN appreciates all applicants for their interest, however, only those selected for an interview will be contacted.

OMCAN is an equal opportunity employer. We are committed to ensuring equal employment opportunities for all qualified individuals. Accommodation is available as required under the Ontario Human Rights Code

Job Types: Permanent, Full-time

Pay: $140,000.00-$160,000.00 per year

Benefits

- Company events
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Ability to commute/relocate:
- Mississauga, ON L5L 4X5: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Are you legally eligible to travel to and work in the United States as required for business purposes?
- Do you have experience managing cross-border shipping between Canada and the United States?

Experience:
- managing distribution, logistics, or warehouse operations: 5 years (required)
- SAP Business One: 3 years (preferred)
- leading managers or supervisors in a multi-site operation: 5 years (preferred)

Work Location: In person

📌 Senior Manager Operations - Logistics & Distribution (NO REMOTE WORK) (Mississauga)
🏢 Omcan Food Machinery
📍 Mississauga